Site Operations Coordinator (FIFO - Resolute Bay, NU)

ATCO Frontec; Resolute; On-site; CAD 60,000 - 80,000; Full time

Job summary

ATCO Frontec is seeking a Site Operations Coordinator for Resolute Bay, NU. The role focuses on coordinating information, people, logistics, and departmental activities to ensure efficient site management and high service delivery across the organization.

The position operates on a 4 week on, 4 week off rotation with travel and accommodations included, supporting leadership with data gathering, reporting, and workflow coordination across multiple departments.

Qualifications

• Coordinate daily site operations and ensure continuity across departments (flights, freight, janitorial, hotel and catering).
• Communicate operational updates, priorities and actions to stakeholders.
• Support management in executing and following up on operational initiatives.
• Maintain operational awareness and report critical information to leadership.

Responsibilities

• Coordinate daily site operations and support operational continuity across departments. For example, flights (charter and scheduled), freight, janitorial services, hotel and catering services.
• Monitor, track, and communicate operational updates, priorities, and action items.
• Support management in the execution and follow-up of operational initiatives.
• Maintain operational awareness and communicate critical information to relevant stakeholders.
• Prepare correspondence, reports, summaries, meeting notes, and business documentation.
• Maintain operational records, schedules, tracking tools, and administrative systems.
• Support leadership with information gathering, reporting, and workflow coordination.
• Assist with development and maintenance of operational procedures and documentation.
• Coordinate employee onboarding activities and administrative requirements.
• Track personnel movements, travel schedules, and rotational staffing requirements.
• Support workforce logistics including accommodations, travel administration, and employee information management.
• Maintain awareness of staffing changes, employee updates, and site requirements.
• Coordinate travel arrangements, confirmations, and employee movement schedules.
• Liaise with internal departments and external service providers regarding logistics requirements.

Skills

Operational coordination

Logistics management

Communication

Travel coordination

Tools

MS Excel

Office 365

Job description

Who We Are:

ATCO Frontec is a market leader providing facilities management, camp services, workforce lodging solutions, operational support services and disaster and emergency management for a diverse range of clients. We are a service-based organization made up of great people who work hard to get the job done and deliver excellence in the communities where we work and live.

Who We Are:

ATCO Frontec is a market leader providing facilities management, camp services, workforce lodging solutions, operational support services and disaster and emergency management for a diverse range of clients. We are a service-based organization made up of great people who work hard to get the job done and deliver excellence in the communities where we work and live.

Description:

ATCO Frontec is seeking a Site Operations Coordinator to join our Resolute Bay Operations team in Resolute Bay, NU. The Site Operations Coordinator is a key operational support position that enables effective site management through the coordination of information, people, logistics, and departmental activities. By acting as the central link between leadership and frontline operations, the role ensures efficient communication, operational consistency, and successful execution of site priorities while supporting a high standard of service delivery across the organization.

This position is based on a 4 week on, 4 week off work rotation with travel and accommodations included.

Where We Work and Live:

ATCO Frontec has been operating in Resolute Bay since 1970 and have a long history of providing services in the North. The ATCO Frontec team in Resolute Bay provides logistics services for various Northern Government and private sector initiatives, including support and maintenance for the Polar Continental Shelf Program, the Resolute Bay Weather Observation, and the operation, maintenance and distribution of fuel for the hamlet and the Resolute Bay airport. The project team also provides logistics and operational support to initiatives in surrounding communities including Eureka and Grise Fiord. With a wide range of resources and experience, the Resolute Bay team can handle any operation in one of the most hostile climates in Canada.

Responsibilities:

• Coordinate daily site operations and support operational continuity across departments. For example, flights (charter and scheduled), freight, janitorial services, hotel and catering services.
• Monitor, track, and communicate operational updates, priorities, and action items.
• Support management in the execution and follow-up of operational initiatives.
• Maintain operational awareness and communicate critical information to relevant stakeholders.
• Prepare correspondence, reports, summaries, meeting notes, and business documentation.
• Maintain operational records, schedules, tracking tools, and administrative systems.
• Support leadership with information gathering, reporting, and workflow coordination.
• Assist with the development and maintenance of operational procedures and documentation.
• Coordinate employee onboarding activities and administrative requirements.
• Track personnel movements, travel schedules, and rotational staffing requirements.
• Support workforce logistics including accommodations, travel administration, and employee information management.
• Maintain awareness of staffing changes, employee updates, and site requirements.
• Coordinate travel arrangements, confirmations, and employee movement schedules.
• Liaise with internal departments and external service providers regarding logistics requirements.