Showroom Supervisor

Andrew Sheret Ltd.; Abbotsford; On-site; CAD 33,000 - 47,000; Full time

Benefits offered by this job

Regular wage reviews

Medical/dental benefits

Company-matched pension plan

Life and disability insurance

Employee Shares Program

Annual bonus

Personal Milestone Recognition Program

Internal advancement opportunities

Social events twice a year

Annual learning allowance

Culture of collaboration and service

Job summary

Andrew Sheret Limited's Abbotsford showroom is seeking a Showroom Supervisor to lead a team, manage inventory, and drive sales while ensuring an outstanding customer experience. You will train staff, monitor performance, and collaborate with management to boost showroom efficiency.

The role emphasizes building strong relationships, maintaining presentation standards, and delivering results in a fast-paced plumbing and heating product environment.

Qualifications

• Completion of Grade 12.
• Minimum 2 years plumbing sales experience.
• Ability to work in a fast-paced environment.
• Sales-driven and goal oriented.
• Excellent written and verbal communication skills.
• Basic computer skills and the ability to use a point-of-sale system.
• Ability to build relationships with customers.
• Excellent interpersonal skills.

Responsibilities

• Build and maintain successful and motivated teams.
• Responsible for employee training with systems and procedures.
• Conduct weekly meetings and encourage participation.
• Conduct employee performance reviews and report to management.
• Maintain employee work schedules.
• Ensure showroom cleanliness and presentation.
• Handle customer complaints and issues.
• Coordinate between homeowners/designers/installers/vendors and team mates.
• Create positive experiences and lasting relationships in wholesale/retail.

Skills

Leadership

Sales-driven

Customer service

Communication

Team motivation

Education

Grade 12

Tools

POS system

Basic computer skills

Job description

Our ABBOTSFORDbranch is currently seeking a Showroom Supervisor. This is your opportunity to launch a fun and rewarding career with numerous avenues for advancement throughout our organization. Join our team and become one of our greatest assets!

As the Showroom Supervisor, you will oversee daily operations within the showroom, ensuring a positive customer experience and maintaining high standards of product presentation. You will lead and motivate the showroom team, and manage inventory, to meet and exceed performance goals. Your role includes training/advising staff, monitoring sales performance, and collaborating with management to enhance showroom efficiency. Exceptional customer service skills, strong leadership abilities, and a passion for the products are essential to succeed in this position.

What We Offer:

• Regular wage reviews
• Medical/dental benefits
• Company-matched pension plan
• Life and disability insurance
• Employee Shares Program
• Annual bonus
• Personal Milestone Recognition Program
• Numerous opportunities for internal advancement
• Social events twice a year
• Annual learning allowance
• A culture of collaboration and service excellence

Wage is $29.00 per hour, plus commission and may be scaled with relevant education and/or experience.

Duties and Responsibilities:

• Building and maintaining successful and motivated teams
• Responsible for employee training with systems and procedures
• Conducting weekly meetings, share, communicate, encourage participation
• Conduct employee performance reviews / report to management
• Maintain employee work schedules
• Responsible for showroom cleanliness and overall appearance
• Dealing with customer complaints and issues
• Quarterback between homeowners/designers/installers/vendors & team mates
• Create positive experiences & lasting relationships throughout the wholesale/retail

Essential:

• Completion of Grade 12
• Minimum 2 years previous plumbing sales experience
• Ability to work in a fast paced environment
• Sales driven and goal oriented
• Excellent written and verbal communication skills
• Basic computer skills and the ability to use a point-of-sale system
• Ability to build relationships with customers
• Excellent interpersonal skills

Since 1892, ANDREW SHERET LIMITED has specialized in providing a large inventory of plumbing and heating products to customers in Western Canada. We attribute our continued success and growth to focusing on our customer's needs. This success is accomplished through the dedication, knowledge and enthusiasm of all our team members amongst our 32 branches and 29 showrooms throughout Western Canada.

Andrew Sheret Limited is an equal opportunity employer and is committed to promoting a diverse and inclusive workplace. We value our people by recognizing and developing outstanding individuals and promoting them within the company.