Shipping / Receiving Team Lead

Systèmes Norbec Inc.; Ontario; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading company in manufacturing is seeking a Shipping / Receiving Team Leader for their new facility in Strathroy, Ontario. The role involves supervising the shipping and receiving department, ensuring compliance with procedures, and supporting production targets. Ideal candidates will have experience in shipping and receiving, personnel supervision, and forklift operation. Join a dynamic team committed to continuous improvement and a safe work environment.

Qualifications

• 2 to 3 years of experience in shipping and receiving.
• Experience in personnel supervision.
• Comfortable using computer systems and software.

Responsibilities

• Supervise shipping / receiving clerks and manage priorities.
• Oversee loading and unloading of goods.
• Maintain inventory records in the ERP system.

Skills

Organizational Skills

Decision-Making

Interpersonal Skills

Stress Management

Education

Experience in Shipping and Receiving

Experience in Personnel Supervision

Forklift Operation

Job description

Norbec is growing! We’re looking for a Shipping / Receiving Team Leader to join our day shift team at our new, state-of-the-art facility in Strathroy, Ontario .

As a leader in manufacturing walk-in coolers, freezers, and insulated panels, Norbec is known for innovation and quality.

In this key role, you will be responsible for the smooth operation of the department. You will oversee the receipt and shipment of goods, ensure compliance with procedures, and support production and quality targets. You’ll also contribute to continuous improvement initiatives and help maintain a safe, efficient work environment.

Job Responsibilities

• Supervise all tasks of the shipping / receiving clerk according to established procedures (assigning personnel, managing priorities and urgent matters, etc.);
• Oversee the day-to-day activities of the shipping / receiving department (loading and unloading goods and raw materials, etc.);
• Ensure effective collaboration with related departments (Production, Purchasing, Maintenance, Truck Drivers / Carriers, etc.);
• Notify relevant departments of shipping non-conformities or damaged materials and complete necessary documentation;
• Manage email communications and respond to requests;
• Validate the implementation of shipping processes (purchase orders, delivery receipts, etc.);
• Optimize transportation logistics, adhere to loading plans, and ensure photo documentation and proper filing for client records;
• Keep inventory records up to date in the ERP system;
• Ensure documents are available for order preparation according to the schedule;
• Perform functional maintenance as needed to ensure smooth operations (forklift maintenance, warehouse and yard cleanliness, etc.);
• Maintain a clean and safe work environment;
• Participate in and facilitate information exchanges during shift changes;
• Take part in special projects and continuous improvement / 5S tasks;
• Perform occasional duties to meet operational needs.

Education and Experience Required

• 2 to 3 years of experience in shipping and receiving;
• Experience in personnel supervision;
• Experience operating a standard forklift (Bidirectional forklift experience is an asset).
• Comfortable using computer systems and software;
• Ability to understand operational needs quickly;
• Excellent organizational skills and ability to manage priorities;
• Quick decision-making ability;
• Physically capable of lifting loads;
• Strong sense of responsibility;
• Analytical and synthesis skills;
• Excellent interpersonal skills;
• Strong stress management skills.

We thank all applicants for their interest. Only those selected for an interview will be contacted.