Pharmacy Team Lead - Shipping & Receiving

Sentrex Health Solutions Inc.; Markham; On-site; CAD 60,000 - 75,000; Full time

Job summary

A leading Canadian healthcare company is seeking a Pharmacy Team Lead for Shipping & Receiving. This role involves overseeing pharmacy operations, ensuring efficient workflow, and mentoring staff. Join a supportive team that values service excellence and offers competitive benefits.

Benefits

Competitive Salary

Wellness Program

Paid Sick Days

Dental & Extended Health Benefits

RRSP Matching Program

Qualifications

• Previous experience working in a pharmacy setting an asset.
• Previous experience leading a team an asset.
• Ability to lift and move up to 50 pounds.

Responsibilities

• Oversee daily operations of pharmacy shipping and receiving.
• Provide guidance to delivery drivers and pharmacy staff.
• Maintain inventory and perform administrative duties.

Skills

Communication

Organizational Skills

Team Leadership

Education

High School Diploma

Tools

Kroll

MS Office

Job description

Pharmacy Team Lead - Shipping & Receiving

Work Hours:8-hour shifts between 7AM and 7PM and rotational Sunday (8AM to 12PM)

Travel Required: No

A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, as well as HCP & Clinic Services.

Come and join our team! But first, let us tell you why we love working here:

• We are 100% Canadian with locations across the country
• State-of-the-art facilities to provide high-quality products and services
• The opportunity to be a part of a winning, high-performing team
• Collaborative, engaging workplace culture – we are passionate about our people!
• Flexible working environment that promotes a healthy work-life balance
• Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
• High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year

The Opportunity:

The Pharmacy Team Lead - Shipping & Receiving has the primary responsibility for supporting the Pharmacy Shipping and Receiving Supervisor and the Pharmacy Manager with the daily operations of the pharmacy’s shipping, receiving and delivery tasks. The Pharmacy Team Lead – Shipping & Receiving acts as a point of contact for dispensary and delivery staff and provides daily oversight and guidance to pharmacy staff to ensure that workflow is completed within required timelines. The Pharmacy Team Lead – Shipping & Receiving also works with management to address and resolve any shipping, receiving and delivery concerns.

The Pharmacy Team Lead – Shipping & Receiving is also responsible for accurately performing administrative duties including filing/scanning of delivery and prescription records, ordering supplies, maintaining inventory, assisting with reporting, arranging courier shipments and scheduling deliveries. The Pharmacy Team Lead - Shipping & Receiving also performs picking and packing of medications/compounded products, receiving stock, general pharmacy maintenance/cleaning, occasional deliveries and other duties as assigned.

In addition, the Pharmacy Team Lead – Shipping & Receiving will assist management with the implementation of new processes and staff training.

The Pharmacy Team Lead – Shipping & Receiving is expected to participate in all aspects of Sentrex Pharmacy required of a team player. All roles at Sentrex Pharmacy may be cross trained as permitted by scope of practice, and you may be required to help in other areas of pharmacy.

A Day in the Life (What you will do here):

• Provides guidance to delivery drivers assisting with pharmacy tasks.
• Ensures daily delivery runs and courier pickups are completed.
• Troubleshoots delivery and courier issues and provides information on delivery status to internal and external customers and escalates to management as required.
• Maintain inventory of shipping materials, including reconditioning and rotation of reusuable coolers, ice packs and data loggers.
• Coordinates pharmacy inventory maintenance, including identifying items to be ordered, receiving and put away of stock, expiry date checks and stock rotation, schedules and performs inventory cycle counts.
• Provides daily oversight and guidance to staff to ensure efficient workflow in the labelling and packaging areas.
• Pick, label and prepare medications for delivery.
• Ensures pharmacy backroom and medication storage areas (including refrigerators & freezer) are tidy and orderly.
• Mentors and assists with training of new staff and provides feedback to Pharmacy Supervisor/Manager on team performance.
• Scan/file pharmacy paperwork including delivery paperwork and prescription records.
• Deliver/pick up orders as required.
• Prepares reports as required.
• Adherence to all relevant guidelines including the established Standard Operating Procedures and all applicable regulatory requirements as set out by the Ontario College of Pharmacists.
• Actively contribute to the ongoing review of policies and procedures as they pertain to pharmacy operations.
• Monitoring of fridge temperatures and reporting any variances directly to pharmacy management.
• Assist with driver scheduling as required.
• Attends and participates in staff meetings.
• Perform other duties as assigned by the manager.

What you need to ensure you are set up for success:

• High school diploma
• Previous experience working in a pharmacy setting an asset
• Previous experience leading a team an asset
• Experience with Kroll and MS Office an asset
• Strong verbal and written communication skills in English Ability to communicate in other languages an asset.
• Highly organized with strong attention to detail
• Ability to self-manage time, set daily priorities and multi-task in order to meet various competing work deadlines
• Excellent interpersonal skills, with ability to work independently as well as within a team
• Ability to physical stand for extended periods of time, and to lift and move up to 50 pounds

What makes you a great fit for this team:

• Your commitment to providing a high level of service to your internal and external clients.
• You are highly adaptable with a track record of success during times of growth and organizational change.
• You have a proven track record of developing trust and influence at multiple levels.
• You demonstrate an impactful and candid communication style.
• You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders

We value our employees! Our permanent full-time employees are provided with a:

• Competitive Salary and generous vacation entitlement
• Wellness Program (5 paid days off for your well-being!)
• Paid Sick Days
• Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
• Employee & Family Assistance Program
• RRSP Matching Program

Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture.

We encourage you to apply and accept all applications. We realize that not every candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!

Accommodations can be made available upon request for those candidates taking part in the selection process.