Shipping & Logistics Supervisor — On-Time Dispatch Leader

Dass Metal Products; Vaughan; On-site; CAD 55,000 - 75,000; Full time

Job summary

Dass Metal Products is seeking a Shipping Supervisor in Vaughan, ON to oversee all shipping and dispatch activities, supervise staff, and coordinate with production and warehouse teams. You will ensure accurate documentation, safe handling, and compliance with policies.

The role requires 3–5 years in shipping/logistics with 2–3 years in a supervisory capacity in a metal manufacturing environment, plus strong leadership and communication skills.

Qualifications

• Diploma or Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field preferred.
• Minimum 3–5 years of experience in shipping, logistics, warehouse operations, or distribution.
• At least 2–3 years of supervisory experience in a manufacturing environment, preferably in metal products or industrial manufacturing.
• Strong knowledge of shipping and logistics processes.
• Experience with ERP, warehouse management, or inventory systems.
• Ability to read shipping documents and customer specifications.
• Strong leadership, problem-solving, and organizational skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office, especially Excel.
• Ability to work in a fast-paced manufacturing environment.

Responsibilities

• Supervise daily shipping, loading, and dispatch activities.
• Coordinate shipment schedules to meet customer delivery requirements.
• Verify shipping documents, packing lists, invoices, and delivery notes for accuracy.
• Ensure products are packaged, labeled, and loaded according to company and customer specifications.
• Monitor shipping performance and resolve delivery-related issues promptly.
• Supervise, train, and evaluate shipping staff and forklift operators.
• Assign daily tasks and monitor employee productivity.
• Enforce company policies, procedures, and workplace safety requirements.
• Foster teamwork and maintain a positive work environment.
• Coordinate with production, warehouse, and inventory teams to ensure product availability for shipment.
• Monitor inventory movement and maintain accurate shipping records.
• Investigate and resolve discrepancies between inventory and shipment quantities.
• Support cycle counts and inventory audits as required.
• Communicate with customers, freight providers, and transportation companies regarding shipment schedules and delivery status.
• Negotiate and coordinate freight arrangements when required.
• Address shipping delays, damages, and customer concerns professionally.
• Maintain shipping records and documentation for audit purposes.
• Promote and enforce safe handling practices for metal products and warehouse equipment.
• Conduct regular safety inspections within the shipping area.
• Identify opportunities to improve shipping efficiency and reduce costs.
• Monitor KPIs such as on-time delivery, freight costs, and shipping accuracy.
• Participate in process improvement initiatives and operational projects.

Skills

Leadership

Communication

Problem-solving

Organizational skills

Excel

ERP systems

Reading shipping documents

Education

Diploma or Bachelor's degree in Logistics/Supply Chain/Business Administration

Tools

ERP software

WMS

Job description

Dass Metal Products is seeking a Shipping Supervisor in Vaughan, ON to oversee all shipping and dispatch activities, supervise staff, and coordinate with production and warehouse teams. You will ensure accurate documentation, safe handling, and compliance with policies.

The role requires 3–5 years in shipping/logistics with 2–3 years in a supervisory capacity in a metal manufacturing environment, plus strong leadership and communication skills.