Shipping Supervisor

JDass Corp; Vaughan; On-site; CAD 65,000 - 85,000; Full time

Job summary

DASS Metal Products in Vaughan is seeking a Shipping Supervisor to oversee shipping and dispatch, ensuring timely, accurate, and cost-effective delivery of metal products. You will supervise staff, coordinate with production and warehouse teams, and maintain shipping documentation to meet safety and quality standards.

Responsibilities include supervising daily shipping, coordinating schedules, verifying documents, labeling and loading according to specs, and tracking KPIs such as on-time

Qualifications

• Minimum 3–5 years of shipping, logistics, warehouse operations, or distribution experience.
• At least 2–3 years of supervisory experience in a manufacturing environment.
• Strong knowledge of shipping and logistics processes; ERP familiarity essential.

Responsibilities

• Oversee daily shipping, loading, and dispatch activities.
• Coordinate shipment schedules to meet customer delivery requirements.
• Verify shipping documents, packing lists, invoices, and delivery notes for accuracy.
• Ensure products are packaged, labeled, and loaded per specs and safety rules.
• Monitor shipping performance and resolve delivery-related issues promptly.
• Supervise, train, and evaluate shipping staff and forklift operators.
• Coordinate with production, warehouse, and inventory teams to ensure availability for shipment.
• Communicate with customers, freight providers, and transport companies on schedules and status.
• Promote safety, maintain shipping records, and support audits and process improvements.

Skills

Shipping processes

Leadership

Communication

Microsoft Excel

Problem-solving

Education

Diploma or Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field

Tools

ERP systems

Warehouse management software

Inventory systems

MS Office

Job description

Department: Logistics / Warehouse Operations
Location: Vaughan, ON
Reports To: Production Manager

Job Summary

The Shipping Supervisor is responsible for overseeing all shipping and dispatch activities to ensure the timely, accurate, and cost-effective delivery of metal products to customers. This role supervises shipping personnel, coordinates with production and warehouse teams, maintains shipping documentation, and ensures compliance with company policies, customer requirements, and safety standards.

Key Responsibilities

Shipping & Logistics Operations

• Supervise daily shipping, loading, and dispatch activities.
• Coordinate shipment schedules to meet customer delivery requirements.
• Verify shipping documents, packing lists, invoices, and delivery notes for accuracy.
• Ensure products are packaged, labeled, and loaded according to company and customer specifications.
• Monitor shipping performance and resolve delivery-related issues promptly.

Team Leadership

• Supervise, train, and evaluate shipping staff and forklift operators.
• Assign daily tasks and monitor employee productivity.
• Enforce company policies, procedures, and workplace safety requirements.
• Foster teamwork and maintain a positive work environment.

Inventory & Warehouse Coordination

• Coordinate with production, warehouse, and inventory teams to ensure product availability for shipment.
• Monitor inventory movement and maintain accurate shipping records.
• Investigate and resolve discrepancies between inventory and shipment quantities.
• Support cycle counts and inventory audits as required.

Customer & Carrier Coordination

• Communicate with customers, freight providers, and transportation companies regarding shipment schedules and delivery status.
• Negotiate and coordinate freight arrangements when required.
• Address shipping delays, damages, and customer concerns professionally.

Compliance & Safety

• Ensure compliance with transportation regulations, company policies, and quality standards.
• Maintain shipping records and documentation for audit purposes.
• Promote and enforce safe handling practices for metal products and warehouse equipment.
• Conduct regular safety inspections within the shipping area.

Continuous Improvement

• Identify opportunities to improve shipping efficiency and reduce costs.
• Monitor key performance indicators (KPIs) such as on-time delivery, freight costs, and shipping accuracy.
• Participate in process improvement initiatives and operational projects.

Qualifications

Education

• Diploma or Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field preferred.

Experience

• Minimum 3-5 years of experience in shipping, logistics, warehouse operations, or distribution.
• At least 2-3 years of supervisory experience in a manufacturing environment, preferably in metal products or industrial manufacturing.

Skills & Competencies

• Strong knowledge of shipping and logistics processes.
• Experience with ERP, warehouse management, or inventory systems.
• Ability to read shipping documents and customer specifications.
• Strong leadership, problem-solving, and organizational skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office, especially Excel.
• Ability to work in a fast-paced manufacturing environment.

Physical Requirements

• Ability to stand, walk, and move throughout the warehouse for extended periods.
• Ability to lift up to 25 lbs (11 kg) when necessary.
• Comfortable working in a manufacturing and warehouse environment.

Key Performance Indicators (KPIs)

• On-time shipment rate.
• Shipping accuracy percentage.
• Freight cost management.
• Inventory accuracy.
• Safety compliance and incident rate.
• Customer delivery performance.

DASS Metal Products is committed to providing a safe, efficient, and customer-focused work environment while supporting employee growth and operational excellence.