Shipping Coordinator - Full-time (On site, Port Coquitlam, BC)

Felix; Port Coquitlam; On-site; CAD 21,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Other coverage options

Job summary

Felix Pharmacy in Port Coquitlam, BC, is seeking a detail-oriented team player for packaging and labeling prescriptions for daily courier pickup. You will manage packing materials, track supplies, and communicate with customers and the service team to resolve transit delays.

The role emphasizes accuracy, a calm work environment, and a predictable schedule with comprehensive health and dental benefits. Fluency in English is essential.

Qualifications

• Attainment of high school diploma or equivalent.
• Excellent attention to detail for packaging and labeling.
• Exceptional verbal and written communication skills.
• Ability to work well in a team and adapt to changes.
• Fluency in English.

Responsibilities

• Package and label prescriptions for daily courier pickup.
• Track shipping supplies and reorder as needed.
• Provide tracking updates and manage returns or delays.
• Maintain communication with customer service and escalate issues when needed.
• Perform other administrative tasks as required.

Skills

Attention to detail

Teamwork

Communication skills

Flexibility

Education

High school diploma or equivalent

Job description

Located near Fremont Connector and Sherling Avenue

Why Join Us

Felix Pharmacy is proud to be a fully Canadian-owned and operated mail-order pharmacy, located in Port Coquitlam, British Columbia. Our model is built around a strong focus on delivering safe, efficient, and patient-centred care.

Here’s what makes us different:

• Local roots, national impact - you’ll be a part of a team that’s helping patients across Canada while staying grounded in a close-knit, Port Coquitlam-based operation.
• Focused work environment - Our mail-order model is designed for accuracy and efficiency, allowing you to focus on patient care in a calm, well-structured environment.
• People-first workplace - We prioritize teamwork, open communication, and a shared commitment to doing great work.
• Predictable, steady schedule - Enjoy a consistent work routine with scheduled shifts set in advance
• Employee benefits – We support your well-being with a comprehensive benefits package, including health, dental, and other coverage options.

What You’ll Do:

• Support the Pharmacy team with packaging and labelling of prescriptions in preparation for daily pickup by courier at the scheduled time
• Keep record of all shipping supplies and promotional materials, and re-order supplies as needed
• Provide tracking updates to users and act as a point of contact for managing returned packages and resolving transit delays.
• Maintain a communication bridge with the customer service team and escalated issues when necessary
• Other administrative and clerical work and ad-hoc tasks as required

What We’re Looking for:

• At least 18+ years of age with a high school diploma, GED or equivalent
• Remarkable attention to detail as it relates to packaging and labelling, inventory management and quality control
• Exceptional verbal and written communication skills
• Demonstrate the ability to work effectively in a team environment
• Exhibit a high level of flexibility and adaptability
• Respect for Health & Safety procedures and protocols, and commitment to maintaining a safe work environment for colleagues
• Fluent in English

Our commitment to an inclusive team culture means embracing diversity and offering equitable access to opportunities and resources for people who might otherwise be excluded. During our recruitment process, we provide accommodations at any stage. Candidates can communicate their accommodation needs to the hiring manager directly or by emailing [e-mail].