Shipping Coordinator - Full-Time (On site, Richmond Hill, ON)

Felix; Richmond Hill; On-site; CAD 19,000 - 28,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Stable schedule

Job summary

Felix Pharmacy in Richmond Hill, Ontario is seeking a dependable packaging and administrative support role within our mail-order pharmacy. You will contribute to accurate labeling, timely preparation for courier pickups, and maintain organized shipping supplies.

We value attention to detail, teamwork, and a calm, process-driven environment. The position offers a local, Richmond Hill-based operation with a stable schedule, health and dental benefits, and opportunities to grow within a

Qualifications

• At least 18+ years of age with a high school diploma, GED or equivalent.
• Remarkable attention to detail as it relates to packaging and labelling, inventory management and quality control.
• Exceptional verbal and written communication skills.
• Demonstrate the ability to work effectively in a team environment.
• Exhibit a high level of flexibility and adaptability.
• Respect for Health & Safety procedures and protocols, and commitment to maintaining a safe work environment for colleagues.
• Fluent in English

Responsibilities

• Package and label prescriptions for courier pickup at scheduled times.
• Keep record of all shipping supplies and re-order supplies as needed.
• Provide tracking updates to users and manage returns and delays.
• Maintain communication with customer service and escalate issues when necessary.
• Perform other administrative and clerical tasks as required

Skills

Attention to detail

Verbal communication

Written communication

Teamwork

Flexibility

Safety procedures

Education

High school diploma or GED

Job description

Located near HWY 404 & 407

Required Availability:

9:00AM - 5:00 PM, Monday through Friday and occasional weekends.

Why Join Us

Felix Pharmacy is proud to be a fully Canadian-owned and operated mail-order pharmacy, located in Richmond Hill, Ontario. Our model is built around a strong focus on delivering safe, efficient, and patient-centred care.

Here’s what makes us different:

• Local roots, national impact - you’ll be a part of a team that’s helping patients across Canada while staying grounded in a close-knit, Richmond Hill-based operation.

• Focused work environment - Our mail-order model is designed for accuracy and efficiency, allowing you to focus on patient care in a calm, well-structured environment.

• People-first workplace - We prioritize teamwork, open communication, and a shared commitment to doing great work.

• Predictable, steady schedule - Enjoy a consistent work routine with scheduled shifts set in advance

• Employee benefits – We support your well-being with a comprehensive benefits package, including health, dental, and other coverage options.

What You’ll Do:

• Support the Pharmacy team with packaging and labeling of prescriptions in preparation for daily pickup by courier at scheduled time

• Keep record of all shipping supplies and promotional materials and re-order supplies as needed

• Provide tracking updates to users and act as a point of contact for managing returned packages and resolving transit delays.

• Maintain a communication bridge with the customer service team and elevate issues when necessary

• Other administrative and clerical work and ad-hoc tasks as required

What We’re Looking for:

• At least 18+ years of age with a high school diploma, GED or equivalent

• Remarkable attention to detail as it relates to packaging and labelling, inventory management and quality control

• Exceptional verbal and written communication skills

• Demonstrate the ability to work effectively in a team environment

• Exhibit a high level of flexibility and adaptability

• Respect for Health & Safety procedures and protocols, and commitment to maintaining a safe work environment for colleagues

• Fluent in English

Open vacancy: This posting is for an existing vacancy at the company

Our commitment to an inclusive team culture means embracing diversity and offering equitable access to opportunities and resources for people who might otherwise be excluded. During our recruitment process, we provide accommodations at any stage. Candidates can communicate their accommodation needs to the hiring manager directly or by emailing [e-mail].

Use of Artificial Intelligence (AI) in Hiring Process

Felix Health may use AI-driven tools to screen and assess applications for this position. These tools may perform an initial review, sort, and/or score job applications based on the minimum qualifications and other job-related criteria as outlined in this posting. All final decisions regarding hiring will be made by the hiring manager.