SHIPPING COORDINATOR

Soprema; Tillsonburg; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Profit-sharing program

Pension plan with employer matching

Comprehensive group insurance benefits

Job summary

Soprema is seeking a Shipping Coordinator to manage daily shipping and receiving, liaise with carriers, and maintain documentation. This full-time role reports to the Shipping Manager and requires strong organization and accuracy in a fast-paced environment.

Candidates should have 3–5 years in logistics, proficiency with ERP systems (Divalto-asset), and solid MS Office skills. Travel to Quebec for training is expected as part of the role.

Qualifications

• 3–5 years of experience in logistics, shipping, warehousing, or a related field.
• Proficiency with ERP systems; experience with Divalto is an asset.
• Familiarity with WMS and TMS.
• Strong organizational and communication skills.

Responsibilities

• Coordinate daily shipping and receiving activities.
• Liaise with carriers and shipping agents; arrange pickups and deliveries.
• Review and validate shipping documentation and scheduling.
• Support the Shipping Manager in optimizing workflows.

Skills

Organizational skills

Time management

Attention to detail

Analytical thinking

Communication skills

Team collaboration

Customer service focus

Education

College diploma in Business Administration, Logistics, or related field

Tools

ERP systems

Divalto

Warehouse Management Systems (WMS)

Transportation Management Systems (TMS)

Microsoft Office (Excel/Outlook/Word)

Job description

Reporting to the Shipping Manager, the Shipping Coordinator serves as a key resource within the Shipping Department and is responsible for coordinating, tracking, and managing shipments to ensure products are delivered efficiently, accurately, and safely. Key responsibilities include processing orders, liaising with carriers and shipping agents, arranging pickups and deliveries, managing shipment schedules, tracking incoming and outgoing shipments, maintaining shipping documentation, and ensuring compliance with established shipping procedures. The successful candidate is highly organized, detail-oriented, and capable of managing multiple time-sensitive priorities in a fast-paced environment.

THE CHALLENGES WE HAVE FOR YOU

Shipping Operations

• Manage and monitor daily shipping and receiving activities.
• Coordinate inbound and outbound shipments to ensure timely delivery.
• Review and validate shipping documentation, delivery slips, and picking tickets.
• Verify shipment status, follow-up activities, and appointment scheduling.
• Validate load compliance to ensure shipments meet operational and quality requirements.
• Ensure the efficient flow of truck traffic and loading activities.

Coordination and Problem Resolution

• Coordinate order modifications, adjustments, and unexpected shipping issues.
• Collaborate with Customer Service and Logistics teams regarding order changes and shipment requirements.
• Support the Shipping Manager in optimizing operational processes and improving workflow efficiency.

Inventory and Administrative Support

• Participate in inventory counts and audit activities.
• Maintain and update computerized systems, records, and databases.
• Prepare and retain shipping records and related documentation.
• Perform other related duties as assigned.

THE SKILLS WE ARE LOOKING FOR

Education

• College diploma in Business Administration, Logistics, Supply Chain Management, or a related field.

Experience and Knowledge

• 3 to 5 years of experience in logistics, shipping, warehousing, or a related field.
• Proficiency with Microsoft Office applications, including Excel, Outlook, and Word.
• Experience using ERP systems is considered an asset.
• Experience with Divalto is considered an asset.
• Experience with Warehouse Management Systems (WMS) is considered an asset.
• Familiarity with Transportation Management Systems (TMS).
• Knowledge of shipping procedures, logistics processes, and applicable transportation regulations.

Skills and Competencies

• Strong organizational and time-management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and accuracy.
• Analytical and problem-solving abilities.
• Adaptability and flexibility.
• Proficiency with computerized systems and data entry.
• Effective verbal and written communication skills.
• Ability to work independently and collaboratively within a team environment.
• Strong customer service focus.
• Team-oriented with a positive attitude and strong work ethic.

Working Conditions

• Full-time position.
• Schedule: 40 hours per week.
• Must be willing and able to travel to Quebec for training.
• Company profit-sharing program.
• Pension plan with employer contributions.
• Comprehensive group insurance benefits.
• Fast-paced warehouse and shipping environment with regular interaction with drivers, carriers, and internal departments.

Physical Requirements

• Occasional lifting of up to 50 lbs (23 kg).
• Ability to stand, walk, and move throughout the warehouse and shipping areas as required.
• Ability to work in a warehouse environment with varying temperatures and noise levels.