Team Lead - Shipping

Durabuilt Windows & Doors; Edmonton; On-site; CAD 55,000 - 75,000; Full time

Job summary

Durabuilt Windows & Doors is a Western Canada based manufacturing leader seeking a Shipping and Logistics Supervisor to oversee shipping operations and lead a dedicated team in a fast-paced environment.

You will coordinate daily shipments, verify orders, ensure safety and efficiency, and drive continuous improvement through LEAN practices and strong communication with drivers and internal stakeholders.

Qualifications

• 3+ years of experience in logistics, especially trucking.
• Supervisory experience is an asset.
• Experience with manufacturing or construction industry.
• Experience working with diverse cultures and a varied workforce.

Responsibilities

• Oversee and participate in shipping activities and verify against POs.
• Plan daily workload to meet shipping schedules and customer requirements.
• Address backorder issues and driver issues.
• Maintain a safe, clean, organized warehouse and follow SOPs.
• Support LEAN production and 6S standards; improve productivity.
• Resolve complaints promptly; coordinate with internal teams as needed.
• Communicate and comply with company policies; perform other duties as assigned.

Skills

Logistics management

Shipping operations

Supervisory experience

LEAN/6S

Safety compliance

Team leadership

Communication

Problem solving

Job description

Durabuilt Windows & Doors has been a leader in the manufacturing industry for over 30 years, evolving from a small family business into one of Western Canada’s largest privately held companies. Our commitment to hard work, innovation, and customer satisfaction has earned us a place on Canada’s Best Managed Companies list since 2012.

Job Responsibilities

Shipping 70%

• Oversee and participate in shipping activities to ensure smooth operations and verify against PO’s.
• Assist in planning daily workload to meet objectives of daily shipping schedule, including customer’s specific instructions and/or requirements.
• Address backorder issues.
• Address issues raised by drivers.
• Maintain a safe, clean and well-organized warehouse and working areas.
• Ensure standards are maintained and best practices utilized to avoid any damage to the product while in transit to customer site.
• Comply with safe operating procedures, safekeeping of materials and property, security, and record-keeping.
• Maintain efficient flow of shipping product to support LEAN production and 6S Standards.
• Resolve complaints or concerns in a timely and diplomatic manner.
• Follow up on work and projects to measure progress and address issues immediately.
• Communicate and comply with company, department and safety program policies.
• Perform other duties as assigned.

Leadership 30%

• Ensure department is appropriately staffed through planning and scheduling per budget and customer orders.
• Analyze work orders and monitor labor hours.
• Supervise and assist team members in daily departmental operations to meet established productivity goals.
• Monitor and improve the productivity of the department through leadership, motivation and team building.
• Encourage a culture that values safety, speed, and accuracy through training, supervision, coaching and performance management.
• Set achievable, measurable, and challenging goals for all associates
• Ability to multitask and meet multiple deadlines.
• Solution focused and comfortable working in an environment which demands robust deliverables.
• Identify problems and execute appropriate solutions.
• Comfortable with high volume workload with the ability to “roll up your sleeves” and jump in.
• High comfort level working in a fast-paced team environment that is constantly changing.
• Strong interpersonal, communication and follow through skills.
• Process information and product through computer systems accurately.
• Ability to manage shipping operations effectively.
• Ability to maintain a fair, consistent set of standards as they apply to work force.
• Maintain records and documentation pertaining to work force.

Experience

• 3+ years’ experience in logistics especially in the Trucking Industry.
• Supervisory experience is an asset.
• Dispatch experience is an asset.
• Previous experience with Manufacturing or Construction industry.
• Experience working with diverse cultures and a varied workforce.

Working conditions

• Lifting and/or carrying anywhere from 0 lbs to 50 lbs.
• Work in a production facility and in an office located in the Receiving area.
• Repetitive movements and work.
• Standing for extended periods.
• Involves sitting, walking, standing, bending, stooping on a regular basis.
• Walking near to heavy tool and moving machinery.
• Exposure to all types of weather conditions, and dirt, dust and noise.
• Flexibility in scheduling depending on production demands – able to work day &/or evening shift.
• Opportunity for overtime on short notice due to operational needs.

We embrace diversity and offer equal opportunities to all qualified applicants regardless of origin, culture, ethnicity, age, ability, gender identity, sexual orientation, or faith. Thank you to all those apply and those who are short-listed will be contacted.