Shift Supervisor

Tim Hortons | 101103381 Sask. Ltd; Saskatoon; On-site; CAD 42,000 - 54,000; Full time

Job summary

Tim Hortons is seeking a Shift Supervisor to empower and lead a fast-paced team, delivering exceptional guest experiences with a focus on teamwork and communication.

You will recruit, train, and coach staff while supporting management to run a successful operation. A background in quick service and prior supervisory experience are valued for this role in Saskatoon.

Qualifications

• 1-3 years of quick service experience in a supervisory role.
• Practical knowledge of recruiting, training and coaching a diverse team.
• Must be able to lift 25 lbs.
• Customer service background preferred.
• Previous supervisor experience preferred.

Responsibilities

• Lead and empower the team to deliver exceptional guest experiences.
• Promote a respectful team environment with open communication.
• Support the Management team in running a successful business.
• Recruit, train and coach team members to meet Tim Hortons' standards.
• Plan and execute methods to increase sales and manage costs in a fast-paced environment.

Skills

Customer service

Team supervision

Recruiting

Training

Coaching

Communication

Job description

As a Shift Supervisor you empower and lead your team to deliver exceptional guest experiences. You promote a respectful team environment and supervise team members with open communication and understanding. You have the knowledge, skills and long term vision to support the Management team in running a successful business.

You are an expert at recruiting, training, and coaching a diverse team to achieve and maintain Tim Hortons' high standards of operation. Your high standards for operational excellence allow you to easily plan and execute methods of increasing sales and achieving targeted costs. You thrive in the fast paced atmosphere and love coming to work every day!

Your 1-3 years of quick service experience in a supervisory role combined with your practical knowledge of recruiting, training and coaching team members makes you an ideal candidate for this role.

Requirements

Customer service background preferred

Must be able to lift 25 lbs

Previous experience in Quick Service an asset

Friendly and outgoing

Previous supervisor experience preferred

Company Information

Opportunity, flexibility and new challenges every day are just a few of the reasons you'll be happy you came on board. When you work at Tim Hortons, you'll feel right at home. It's a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We'd love for you to join the team. Because it's the people that make Tims, Tims. And we're looking for people like you.