Shift Supervisor

Molson Coors Beverage; Vancouver; On-site; CAD 40,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Supervisor in the vibrant Taproom Team at Granville Island Brewing. This role offers an exciting opportunity to lead a dedicated team in providing exceptional guest service in a fast-paced environment. With a focus on creating memorable experiences, you'll be responsible for overseeing service operations, training staff, and ensuring customer satisfaction. Embrace the chance to grow your career while working alongside passionate colleagues committed to excellence. If you're ready to make a real difference and thrive in a dynamic setting, we want to hear from you!

Benefits

Health Benefits

401k with Employer Match

Generous Paid Time Off

Wellness Programs

Employee Assistance Program (EAP)

On-site Pub Access

Brand Clothing and Swag

Free Beverages

Qualifications

• 2+ years of serving experience required.
• Ability to manage multiple priorities in a dynamic environment.

Responsibilities

• Oversee all facets of service and lead the taproom staff.
• Resolve customer complaints and process payments efficiently.

Skills

Interpersonal Skills

Communication Skills

Troubleshooting Skills

Decision-Making Skills

Detail-Oriented

Education

Serving It Right Certificate

Job description

Requisition ID: 34923

A Career in Beer and Beyond:

Our purpose at Molson Coors Beverage Company is to brew beverages that unite people to celebrate all life’s moments. We’ve been brewing iconic brands for over 350 years and are now proud to offer a modern portfolio that expands beyond the beer aisle.

We are Talent Brewers with a culture rooted in our core Values. We seek, value, and respect everyone’s unique perspectives and experiences, knowing that we are stronger together. We want you to join our team of brand ambassadors who believe the world is full of untapped opportunities. If you get excited about making a real difference as part of a winning team, we want to hear from you.

The Headlines:

We are currently seeking a Supervisor to join our Taproom Team at Granville Island Brewing, located on Granville Island in Vancouver, BC. The successful applicant will be responsible for all aspects of guest food and beverage service.

The Responsibilities:

1. Oversee all facets of service (Greeting, order taking, order entry, food/drink running, table maintenance, cash reconciliation).
2. Lead the taproom by setting a positive example for staff.
3. Resolve all customer complaints promptly, delegating major issues to the Taproom Manager.
4. Process payments.
5. Perform side duties as required.
6. Balance daily sales and cash drops.
7. Review previous shift logs and complete current shift logs.
8. Conduct 1-on-1s and corrective discussions with front-line staff.
9. Perform administrative tasks as assigned.
10. Assist with hiring and onboarding new employees.
11. Assist with training and performance reviews.

The Other Qualifications:

• You have at least 2 years of serving experience.
• You are of legal drinking age.
• You possess a Serving It Right certificate.
• You have excellent interpersonal and communication skills.
• You can manage multiple priorities in a dynamic environment.
• You have proven troubleshooting skills and can work independently.
• You demonstrate sound decision-making skills.
• You are detail-oriented, sincere, responsible, and well-organized.
• You are flexible with your schedule.

Work Perks:

• We care about our People and Planet, setting stretch goals around our key priorities.
• We contribute to our communities through charitable donations and volunteer activities.
• Engagement with Business Resource Groups for volunteer opportunities, leadership, and networking.
• Opportunities for career growth through our First Choice Learning programs.
• Participation in our Total Rewards program, including competitive salary, incentives, parental leave, health benefits, 401k with employer match, generous paid time off, wellness programs, and Employee Assistance Program (EAP).
• On-site pub access, brand clothing and swag, top events, and free beverages.
• Work in a fast-paced, innovative environment with passionate colleagues from diverse backgrounds.

Molson Coors is an equal opportunity employer. We encourage applications from candidates of all backgrounds. For accommodations during the application process, contact [e-mail].

Pay and Benefits:

We are committed to fair and equitable pay. The salary range for this role is listed as $0.00 - $0.00, with additional benefits including an average of $11,000 spent on health, dental, vision, retirement with employer match, wellness incentives, EAP, paid time off, and more. Compensation is based on various factors including experience, skills, and internal equity.