Shift Supervisor

Canlan Sports; Oakville; On-site; CAD 29,000 - 30,000; Full time

Job summary

Canlan Sports' Wild Wing restaurant in Oakville is seeking a hands-on Shift Supervisor to oversee day-to-day operations, lead all staff, ensure efficient food service, preparation and presentation, and deliver guest experiences that exceed expectations. Rate of Pay: $20.85 - $21.90 per hour.

The ideal candidate has at least three years of food & beverage experience, strong leadership, and experience handling payments via Sky Tab; Smart Serve and Serving It Right are required, with Food Safe

Qualifications

• Smart Serve and Serving It Right certifications required.
• Food Safe certification preferred.
• High school diploma required.

Responsibilities

• Oversee opening/closing procedures and shift operations.
• Manage cash, inventories, and ensure accurate transactions.
• Promote and upsell menu items and promotions.
• Receive deliveries and ensure proper storage and safety.
• Lead front-of-house and back-of-house team shifts as needed.
• Handle payments and gratuities via Sky Tab system.

Skills

Team leadership

Customer service

Flexibility

Education

High school diploma

Smart Serve certification

Serving It Right certification

Food Safe certification (preferred)

Tools

Sky Tab POS

Job description

Canlan Sports exists to create experiences where people find their people through the power of play, because we believe everyone deserves a team. As North America's largest private sector owner and operator off recreational sports complexes, Canlan Sports brings that belief to life across 15 multi-sport complexes and more than 70 playing surfaces spanning Canada and the United States. From ice and court to turf and digital, we offer a wide array of recreational sports experiences designed to build community, foster connection, and change lives for the better.

Rate of Pay: $20.85 - $21.90/ hour

Wild Wing at Canlan is currently looking for a Shift Supervisor

JOB SUMMARY

Our hands-on F&B Shift Supervisors oversee the day-to-day operations of the Wild Wing restaurant in a professional manner. They provide leadership for all staff, ensuring that efficient food service, preparation and presentation consistently exceed guest expectations.

RESPONSIBILITIES

• Ensure all opening / closing procedures are completed (shift dependent)
• Ensure there are no variances in cash or inventories during the shift
• Maintain knowledge of and actively promote menu, beverages and current promotions
• Receive product delivery and ensure safe, sanitary and secure storage when required
• Ensure team maintains or exceeds guest expectations in a cost-effective manner
• Cover team roles / shifts when required
• Front of house operations (Restaurant and Bar)
• Handle payments and gratuities, make change, and process all transactions Sky Tab System accurately
• Apply developed knowledge of tableware and bar equipment
• Back of house operations (Kitchen)
• Competent in the use and care of kitchen tools and equipment
• Apply basic knowledge of food preparation (in keeping with standardized recipes)

QUALIFICATIONS AND EDUCATION

• Smart Serve, Serving It Right, (or equivalent) required
• Food Safe Certification preferred
• High school graduation

ABILITIES, ATTRIBUTES AND EXPERIENCE

• At least three years Food & Beverage experience
• Prior team leadership background preferred
• Outgoing, positive and team orientated
• Experienced handling payment and gratuities through a POS system (Sky Tab preferred)
• Willingness and ability to work flexible hours (evenings & weekends)

NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. We are an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, provincial, and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices. As part of our recruitment and hiring practices, we may use AI-based tools to assist in the initial screening and assessment of applications. All final hiring decisions are made by human reviewers.