Shift Supervisor

Tim Hortons; Guelph; On-site; CAD 23,000 - 29,000; Full time

Benefits offered by this job

Employee meal discount

Premium rate of pay

Fast-paced work environment

Assistance with transportation

Incentives and opportunities forgrowth

Job summary

Tim Hortons is seeking a Food Service Supervisor to lead a fast-paced team and ensure guest satisfaction through excellent service and operational excellence.

You will coach, motivate and communicate with Team Members, supporting scheduling, training, shift execution and general problem-solving to maintain quality and speed. Growth into leadership roles is encouraged.

Qualifications

• Customer service background preferred.
• Must be able to lift 25 lbs.
• Previous experience in Quick Service an asset.
• Friendly and outgoing.

Responsibilities

• Lead by example on the floor and supervise Team Members to ensure fast, friendly and accurate service.
• Coach, motivate and communicate effectively to help Team Members succeed in a fast-paced environment.
• Assist with daily operations including scheduling support, training, shift execution and problem-solving.

Skills

Customer service

Job description

Description

As a Food Service Supervisor at Tim Hortons, your top priority is driving guest satisfaction through strong leadership and operational excellence.

You will lead by example on the floor, supporting and supervising Team Members to ensure every guest receives fast, friendly, and accurate service. Whether you are opening the restaurant, overseeing peak periods, or ensuring our food safety and brand standards are met, you play a key role in creating a positive guest experience and a high-performing team environment.

Your ability to coach, motivate, and communicate effectively will help Team Members succeed in a fast-paced environment while maintaining quality, cleanliness, and efficiency. You will assist with daily operations including scheduling support, training, shift execution, and problem-solving as needed.

For high-performing Supervisors, there are opportunities for further growth into Assistant Manager, Manager, and other leadership roles. We would love to learn more about you.

Why work for us?

• Employee meal discount
• Premium rate of pay
• Fast-paced work environment
• Assistance with transportation coordination
• Positive working environment
• Incentives and opportunities for growth

Requirements

Customer service background preferred

Must be able to lift 25 lbs

Previous experience in Quick Service an asset

Friendly and outgoing

Company Information

Job applicants responding to this posting may be applying to a Tim Hortons® restaurant independently owned and operated by a franchisee and, if so, any hiring decisions will be made by the franchisee.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.