shift manager - fast food restaurant

Petro-Canada; Yamachiche; On-site; CAD 30,000 - 38,000; Full time

Benefits offered by this job

Free parking available

Job summary

Petro-Canada in a fast-paced food service environment is seeking a supervisor to oversee cafeteria operations on-site. You will supervise staff, ensure food quality, manage schedules, and handle customer concerns with a focus on service excellence.

The role requires 1 year to less than 2 years of experience, and a College/CEGEP education. Fluency in French is noted for effective daily operations within the team and with customers.

Qualifications

• Experience in supervising or coordinating food service staff.
• Strong communication and customer service abilities.
• Ability to manage schedules and ensure food safety standards.

Responsibilities

• Establish methods to meet work schedules.
• Requisition food and kitchen supplies.
• Supervise and coordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Estimate ingredients and supplies for meal preparation.
• Ensure food and service meet quality standards.
• Address customers' complaints or concerns.
• Maintain records of stock, repairs, sales and wastage.
• Prepare and submit reports.
• Prepare food order summaries for chef.
• Supervise assembly of trays and delivery of food trolleys.
• Establish work schedules.

Skills

Interpersonal skills

Client focus

Effective communication

Team player

Initiative

Education

College/CEGEP

Job description

Overview

Languages

French

Education

• College/CEGEP

Experience

1 year to less than 2 years

Work setting

• Cafeteria
• Food service establishment
• Coffee shop
• On-site customer service
• Fast food outlet or concession
• Restaurant

Responsibilities

• Establish methods to meet work schedules
• Requisition food and kitchen supplies
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Prepare food order summaries for chef
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules

Supervision

• Staff in various areas of responsibility

Experience and specialization

Target audience

• Young adults

Additional information

• Fast-paced environment
• Work under pressure

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Initiative
• Dependability

Benefits

Other benefits

• Free parking available

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities

• Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
• Provides visual accessibility accommodations (for example: braille, screen readers, etc.)
• Provides auditory accessibility accommodations (for example: transcription software, teletypewriters, etc.)

Support for newcomers and refugees

• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
• Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
• Supports newcomers and/or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees