Shift manager - fast food restaurant

Tim Hortons Québec; Winnipeg; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Plan dentaire

Assurance santé

Bonifications

Assurances collectives

Accompagnement des nouveaux arrivants

Job summary

Tim Hortons Québec recherche un responsable en restauration afin d’établir et optimiser les horaires, commander les fournitures et superviser le personnel en cuisine et en service.

Le poste exige une excellente communication orale et une expérience de 2 à 3 ans. Le candidat assurera le service client, la gestion des stocks et le respect des normes d'hygiène et de sécurité. Poste à temps plein dans un établissement de restauration rapide.

Qualifications

• Excellent oral communication exigée.
• Expérience: 2 ans à moins de 3 ans.

Responsibilities

• Établir des méthodes pour respecter les horaires de travail.
• Passer les commandes de nourriture et fournitures de cuisine.
• Superviser et coordonner les activités du personnel en cuisine et en portionnage.
• Former le personnel sur les tâches, l'hygiène et les procédures de sécurité.
• Assurer la qualité des repas et du service.
• Préparer le budget et les estimations des coûts.
• Répondre aux plaintes ou préoccupations des clients.
• Maintenir des registres de stock, réparations, ventes et gaspillage.
• Préparer et soumettre des rapports.
• Établir les plannings de travail.
• Fournir le service client.

Skills

Excellent oral communication

Education

Secondary (high) school graduation certificate

Job description

• Excellent oral communication

• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 40 to 45 hours per week
• Education:
• Expérience:

Education

• Secondary (high) school graduation certificate

Work setting

• Food service establishment

Tasks

• Establish methods to meet work schedules
• Requisition food and kitchen supplies
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules
• Provide customer service

Supervision

• Staff in various areas of responsibility

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding
• Attention to detail

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Initiative
• Dependability

Employment terms options

• Early morning
• Evening
• Shift

Experience

• 2 years to less than 3 years

Employment terms options

• Morning
• Night
• Day
• Weekend

Health benefits

• Dental plan
• Health care plan

Financial benefits

• Bonus
• Group insurance benefits

Support for newcomers and refugees

• Supports newcomers and/or refugees with foreign credential recognition

Support for youths

• Offers mentorship, coaching and/or networking opportunities for youth

Support for Indigenous people

• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations