Shift manager - fast food restaurant

KFC Canada (Yum! Brands Subsidiary); Gander; On-site; CAD 18,000 - 25,000; Full time

Benefits offered by this job

Dental plan

Health care plan

Newcomer support programs

Job summary

KFC Canada (Yum! Brands Subsidiary) is seeking a restaurant supervisor to oversee staff in a fast-paced setting. You will train personnel, monitor food preparation, ensure quality standards, and handle customer concerns while maintaining stock and work schedules at a busy Canadian location.

The role requires 7 months to less than 1 year of experience in food service and a secondary school diploma or equivalent; evening, weekend, and overtime shifts may apply. Health benefits are available.

Qualifications

• Secondary school graduation certificate or equivalent experience.
• 7 months to less than 1 year of experience in a related role.
• Experience in a fast-paced restaurant environment is preferred.

Responsibilities

• Supervise and co-ordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Estimate ingredient and supplies required for meal preparation.
• Ensure that food and service meet quality control standards.
• Address customers' complaints or concerns.
• Maintain records of stock, repairs, sales and wastage.
• Establish work schedules.

Skills

Excellent oral communication

Efficient interpersonal skills

Flexibility

Team player

Client focus

Education

Secondary (high) school graduation certificate

or equivalent experience

Job description

• Secondary (high) school graduation certificate

• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 35 hours per week
• Education:
• Expérience:

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Work setting

• Fast food outlet or concession
• Restaurant

Tasks

• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Establish work schedules

Supervision

• 5-10 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player

Experience

• 7 months to less than 1 year

Employment terms options

• Evening
• Shift
• Flexible hours
• Morning
• Night
• On call
• Day
• Weekend
• Overtime available

Health benefits

• Dental plan
• Health care plan

Support for newcomers and refugees

• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth

Support for Indigenous people

• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Applies hiring policies that discourage age discrimination

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)