Shift manager - fast food restaurant

KFC Canada (Yum! Brands Subsidiary); Deer Lake; On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

Dental plan

Health care plan

Job summary

KFC Canada (Yum! Brands Subsidiary) in Deer Lake, Canada, is seeking a capable supervisor to lead kitchen and service staff in a fast-paced setting. You will oversee food preparation, maintain quality standards, and ensure smooth operations during shifts.

The role involves training, coordinating schedules, and addressing customer concerns while maintaining accurate stock and waste records. Experience in quick-service restaurants is a plus.

Qualifications

• Secondary (high) school graduation certificate or equivalent experience.
• 7 months to less than 1 year of experience.
• Experience in fast-paced restaurant operations is a plus.

Responsibilities

• Supervise and coordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Estimate ingredients and supplies required for meal preparation.
• Ensure that food and service meet quality control standards.
• Address customers' complaints or concerns.
• Maintain records of stock, repairs, sales and wastage.
• Establish work schedules.

Skills

Client focus

Interpersonal skills

Oral communication

Flexibility

Team player

Education

Secondary school diploma

Job description

• Secondary (high) school graduation certificate

• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 35 hours per week
• Education:
• Expérience:

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Work setting

• Fast food outlet or concession
• Restaurant

Tasks

• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Establish work schedules

Supervision

• 5-10 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player

Experience

• 7 months to less than 1 year

Employment terms options

• Evening
• Shift
• Flexible hours
• Morning
• Night
• On call
• Day
• Weekend
• Overtime available

Health benefits

• Dental plan
• Health care plan

Support for newcomers and refugees

• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth

Support for Indigenous people

• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Applies hiring policies that discourage age discrimination

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)