Shift manager - fast food restaurant

Wendy's Company; Ramara Township; On-site; CAD 19,000 - 28,000; Full time

Benefits offered by this job

Recognized employer

Disability awareness training

Diversity training for newcomers/refug

Training for youth and mature workers

Job summary

Wendy's Company in Ramara Township, Ontario is seeking a Restaurant Supervisor to oversee daily kitchen and service operations. You will supervise 11-15 staff, train on sanitation and safety, and ensure quality standards while coordinating schedules and reports.

This permanent, full-time role offers 35 hours per week with a fast-paced environment and deadlines. Strong interpersonal and customer-service skills are essential.

Qualifications

• No degree, certificate or diploma required.
• 7 months to less than 1 year experience in food service.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and co-ordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Estimate ingredient and supplies required for meal preparation.
• Hire food service staff.
• Ensure that food and service meet quality control standards.
• Prepare budget and cost estimates.
• Address customers' complaints or concerns.
• Maintain records of stock, repairs, sales and wastage.
• Prepare and submit reports.
• Establish work schedules.

Skills

Client focus

Interpersonal skills

Oral communication

Flexible

Team player

Initiative

Education

No degree required

Job description

• Work Term: Permanent
• Work Language: English
• Hours: 35 hours per week
• Education: No degree, certificate or diploma
• Experience: 7 months to less than 1 year

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Supervision

• 11-15 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Initiative

Employment terms options

• Early morning

Government programs

• Recognized employer

Employment terms options

• Evening
• Morning
• Night
• Day
• Weekend

Support for persons with disabilities

• Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

• Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Provides staff with awareness training to create a welcoming work environment for mature workers