Shift manager - fast food restaurant

Kibbi; Hamilton; On-site; CAD 42,000 - 54,000; Full time

Job summary

Kibbi in Hamilton, Canada, is seeking a food service supervisor to oversee kitchen operations in a fast food/concession setting. The role involves coordinating staff, maintaining quality, and managing inventory and budgets.

The position requires 2+ years of experience, college-level training, and the ability to work early mornings, evenings, weekends, and on-call shifts. Candidate must have reliable transportation and English language proficiency.

Qualifications

• Formal training in food service or hospitality program.
• Experience supervising kitchen or dining room staff.
• Knowledge of sanitation and safety procedures.

Responsibilities

• Establish methods to meet work schedules.
• Requisition food and kitchen supplies.
• Supervise and coordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Estimate ingredients and supplies for meal preparation.
• Hire food service staff.
• Ensure food and service meet quality standards.
• Prepare budget and cost estimates.
• Address customers' complaints or concerns.
• Maintain records of stock, repairs, sales and wastage.
• Prepare and submit reports.
• Prepare food order summaries for chef.
• Supervise assembly of trays and delivery of food trolleys.
• Establish work schedules.

Skills

Food service

Staff supervision

Scheduling

Budgeting

Quality control

Customer service

Education

College diploma (1-2 years)

Job description

• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Experience: 2 years to less than 3 years

WORK SETTING

• Food service establishment
• Fast food outlet or concession

TASKS

• Establish methods to meet work schedules
• Requisition food and kitchen supplies
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Prepare food order summaries for chef
• Must have knowledge of the establishment's culinary genres
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules

SECURITY AND SAFETY

• Basic security clearance

TRANSPORTATION/TRAVEL INFORMATION

• Own transportation

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Attention to detail

PERSONAL SUITABILITY

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player
• Initiative
• Dependability

EMPLOYMENT TERMS OPTIONS

• Early morning
• Evening

EMPLOYMENT TERMS OPTIONS

• Morning
• Night
• On call
• Day
• Weekend
• Work Term: Permanent
• Work Language: English
• Hours: 35 hours per week