shift manager - fast food restaurant

Hi-Flyer Food (Canada) Inc.; Drayton Valley; On-site; CAD 35,000 - 45,000; Full time

Job summary

Une restaurant dynamique à Drayton Valley recherche un superviseur de restauration expérimenté pour diriger une équipe de 11 à 15 personnes. Le candidat idéal sera responsable de former le personnel, de s'assurer que les normes de qualité sont respectées et de gérer les plaintes des clients. Un diplôme de fin d'études secondaire et jusqu'à 2 ans d'expérience en supervision sont requis.

Benefits

Group insurance benefits

Life insurance

Other benefits

Qualifications

• Expérience de 1 à 2 ans en supervision dans un environnement de restauration.
• Capacité à former du personnel en matière de sécurité et de tâches.
• Doit avoir des connaissances sur les genres culinaires de l’établissement.

Responsibilities

• Établir des méthodes pour respecter les horaires de travail.
• Superviser et coordonner les activités du personnel.
• Estimer les ingrédients et fournitures nécessaires à la préparation des repas.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Job description

• Secondary (high) school graduation certificate

Work setting

• Fast food outlet or concession
• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Must have knowledge of the establishment's culinary genres
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules

Supervision

• 11-15 people
• Cook (general)
• Food service counter attendants and food preparers
• Kitchen and food service helpers

Certificates, licences, memberships, and courses

Security and safety

• Criminal record check
• Basic security clearance

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player

Experience

• 1 year to less than 2 years
• Group insurance benefits
• Life insurance

Other benefits

• Other benefits

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