Shift Manager

Ontario Trillium Foundation; Ottawa; On-site; CAD 42,000 - 60,000; Full time

Job summary

Popeyes is seeking a Shift Manager in Ottawa to supervise Team Members during shifts, ensuring food is prepared to Popeyes’ standards and guests experience Cajun hospitality.

You will support the Restaurant General Manager and Assistant Manager in operations, training, inventory, and HACCP logging to maintain high-quality service and safety.

Qualifications

• Supervise and coach Team Members during shifts.
• Ensure brand standards and guest experience are consistently met.
• Maintain daily inventory and track waste.
• Support production planning and LTO execution.

Responsibilities

• Assigns cleaning duties
• Calls chicken drops
• Coaches Team Members
• Completes day/shift inventory counts
• Completes HACCP log
• Conducts table visits
• Develops skills of Team Members
• Ensures Brand Standards are met
• Positions Team Members on shift
• Tracks and records waste
• Supports Team Members
• Supports team for LTO execution
• Production planning awareness

Skills

Team supervision

Coaching

Inventory management

Brand standards

Food safety HACCP

Shift planning

Guest experience

Tools

HACCP log

Job description

A Popeyes® Shift Manager ensures all Team Members during a shift exemplify Popeyes famous Cajun Hospitality while serving Guests and creating a memorable experience while upholding Popeyes’ Brand Standards. As a Shift Manager, you support the Restaurant General Manager (RGM) and Assistant Manager (AM) in making sure all food is freshly prepared and cooked to perfection for every Guest. You ensure Team Members deliver food to guests that is cooked to perfection, made with love, and served up with Popeyes® famous Cajun Hospitality. You enjoy creating a collaborative spirit within the restaurant – you are energized by the opportunity to learn and grow.

Shift Manager Responsibilities:

• Assigns cleaning duties
• Calls chicken drops
• Can supervise shift when supporter with another manager
• Coaches Team Members
• Completes day/shift inventory counts
• Completes HAACP log
• Conducts table visits
• Develops skills of Team Members
• Ensures Brand Standards are met
• Positions Team Members on shift
• Track and record waste
• Supports Team Members
• Supports team for LTO execution
• Production planning awareness