Shift Supervisor

Ontario Trillium Foundation; Strathroy; On-site; CAD 32,000 - 42,000; Full time

Job summary

Ontario-based restaurant is seeking outgoing and energetic Shift Supervisors to lead daily operations, train crew, and ensure exceptional guest experiences on every shift.

You will oversee cash handling, ensure food safety, coordinate schedules, and work with management to maximize efficiency and profitability while maintaining a high standard of service.

Qualifications

• Experience supervising restaurant operations and teams.
• Ability to train crew and ensure consistency in service.
• Strong cash handling and POS management skills.

Responsibilities

• Oversee and manage a multi-million-dollar operation and lead a team.
• Work all shifts opens, mid-day, and closing shifts.
• Train, monitor and reinforce food safety procedures.

Skills

Leadership

Customer Service

Cash Handling

Staff Training

Operations Oversight

Food Safety

Shift Flexibility

Tools

POS System

Job description

We're looking for outgoing and energetic Shift Supervisors!

Shift Supervisors are a critical part of our restaurant leadership team. Shift Supervisors work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations. As a Shift Supervisor you will be responsible for assisting the execution of daily operations activities.

The following provides an overview of the basic responsibilities of a Shift Supervisor:

• You will oversee and manage a multi-million-dollar operation, provide great customer service and provide leadership in a team-oriented atmosphere.
• You must be available to work all shifts - Opens, Mid day and Closing Shifts.

General Responsibilities:

• Train, monitor and reinforce food safety procedures to crew members.
• Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
• Perform walk-through's to ensure restaurant is ready to open/close and/or rush-ready.
• Work with Restaurant Management team to train, develop and communicate with crew members and Team in a way that maximizes retention.
• Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies and procedures to "Delight Every Customer".
• Work with Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customer and other employees.
• Assist the Restaurant Management team in maintaining proper coverage via crew member schedules to ensure that the restaurant attains/exceeds all customer service standards.
• You will partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the profitability of the restaurant.
• Follow up and ensure resolution of guest-related issues as needed.