Shift Supervisor

Popeyes; Calgary; On-site; CAD 21,000 - 30,000; Full time

Benefits offered by this job

Friendly Environment

Flexible Schedule

Competitive Wages

Employee Engagement Program

Job summary

Popeyes Louisiana Kitchen is seeking a Food Service Shift Supervisor to help run daily restaurant operations and guide a team on each shift. You will train crew members, uphold Popeyes standards, and ensure exceptional guest service in a fast-paced setting.

The role emphasizes strong communication, flexibility with schedules, and a positive, team-oriented attitude. Prior supervisory experience in quick service is a plus.

Qualifications

• Experience in fast-food or restaurant supervision preferred.
• Ability to train and develop staff on shift.

Responsibilities

• Assist in running daily restaurant operations on every shift.
• Train and groom employees to uphold Popeyes standards and guest service.
• Provide direction and supervision to team during peak periods.
• Ensure exceptional service is delivered to guests.

Skills

Strong communication

Customer service

Flexible schedule

Team player

Leadership

Job description

At Popeyes, it's not just about our Great Louisiana-inspired recipes but also about the passionate people who deliver exceptional service to our guests.

Working with Popeyes

• Friendly Environment & Flexible Schedule
• Competitive Wages
• Employee Engagement and Appreciation Program

Working for Popeyes will provide you with the opportunity to learn all about quick service restaurants and grow within our company.

Popeyes Louisiana Kitchen is looking for Food Service Shift Supervisors

Shift Supervisors are a critical part of our restaurant leadership team. Shift Supervisors work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations. As a Shift Supervisor you will be responsible for assisting the execution of daily operations activities.

Our Supervisors report directly to the restaurant manager and are responsible for running a smooth shift while contributing their time towards the goal of the restaurant. You will be responsible for training and grooming employees and ensure that exceptional service is delivered to our guests.

What to expect in your role as a Shift Supervisor

• Passion for the kitchen, serving guests and for producing great products every day.
• Strong communication and interpersonal skills, both written and oral.
• Must be able to work a flexible schedule including opening, closing, weekends and holidays.
• Exceptional Customer service skills – able satisfy and exceed guest expectation
• Ability to multi-task in a fast-paced environment in the kitchen and restaurant
• Must work well within a restaurant team culture.
• Must be able to work with minimal supervision and have a strong initiative.
• A positive and team-oriented attitude.
• You must be able to perform efficiently during high volume peak periods.
• Must be eligible to work in Canada

Past Industry Experience that would translate to success in this role: Crew Member, Customer service, Fast Food, New store opening, back of house, Cashier, Prep.

For your success, you will receive certified training from Popeyes which will allow you to carry out tasks under Popeyes Standards & Procedures.

Soft skills required:Passion for food and service, professional, positive attitude, good work ethics, time management, ability to take initiative and multi-task. Previous management, customer service and food experience is an asset.

Be part of a growing company with a fun loving & passionate work environment.