Shift Manager

Canadian Tire Financial Services; Brampton; On-site; CAD 70,000 - 105,000; Full time

Benefits offered by this job

Comprehensive benefits and retirement 

Performance incentives

Continuing Education Programs

Product discounts

Job summary

Canadian Tire Financial Services is seeking a Shift Manager to lead day-shift outbound operations at our Brampton distribution centre, featuring advanced goods-to-person tech and automated material movement.

You will coach and develop a team of 4 supervisors and 40–50 frontline employees, foster a culture of accountability, and support staff through strong people leadership. Prior DC operations or leadership experience is preferred, with an emphasis on safety and continuous improvement.

Qualifications

• Leadership experience in distribution centre or similar environment.
• Strong coaching and communication skills.
• Experience with performance management and progressive discipline.

Responsibilities

• Lead day-shift outbound operations at the DC.
• Coach and develop 4 supervisors and 40–50 frontline staff.
• Address employee relations and safety concerns; escalate as needed.
• Participate in hiring and 1:1 check-ins; conduct annual reviews.
• Identify improvement opportunities and support new initiatives.

Skills

People leadership

Coaching

Communication

Performance management

Job description

Shift Manager# Careers## Shift ManagerApply: Brampton, ON: Full time: Posted Today: End Date: November 17, 2026 (12 days left to apply): JR167662Are you a people-first leader who thrives in a fast-paced, high-tech environment? We're looking for a Shift Manager to lead our day-shift outbound operations at one of our most advanced distribution centres, featuring goods-to-person technology, automated material movement and extensive sortation infrastructure. You'll lead a team of approximately 4 supervisors and 40–50 frontline employees. You'll coach and develop your supervisors, build a culture of accountability, and support employees through strong people leadership. Whether your background is in distribution centre operations or you bring exceptional leadership, communication and coaching skills, we'd love to hear from you **What you’ll do:*** Address employee relations concerns* Escalate employee relations and safety concerns as they relate to departmental processes to Department Manager* Coach employees and Supervisors as per our performance management guidelines and initiate progressive discipline process as necessary* Conduct investigations amongst employees, as required* Act as point of escalation for employees & Supervisors* Short-term resource planning within the area of responsibility, in partnership with the Production Control team* Organizes & approves labour sharing with various departments throughout operations* Identify improvement opportunities within the appropriate department and recommend resolutions* Regularly review inter-department processes and identify improvement opportunities as necessary* Supports Department Manager with new initiatives/projects* Conduct regular 1:1’s and check-ins with Supervisors and complete annual performance reviews and time steps for employees* Participate in hiring process, including interviewing and recommending candidates for hire* Peer coaching with Department Managers* Ensure adherence to all safety practices within the building We’re always looking for great talent! In addition to competitive pay, we offer:* Comprehensive benefits and retirement programs* Performance incentives, Continuing Education Programs* Other perks to support your well-being* Career growth opportunities and product discounts Our typical *hiring range* is between $70,000 and $105,000. Salary decisions are also dependent on other factors such as your experience, job-related knowledge, industry benchmarks, internal equity and other role-specific requirements. #LI-CD1This posting represents an existing vacancy within our organization.We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.