WMS Superuser

Canadian Tire Financial Services; Brampton; On-site; CAD 53,000 - 88,000; Full time

Job summary

Canadian Tire Corporation, Limited in Brampton is seeking a Manhattan WMS Superuser to support Warehouse and Labour Management systems across the DC network. You will triage issues, perform root-cause analyses, and develop enhancements in collaboration with IT and operations teams.

The role requires strong data analysis, facilitation, and communication skills, with experience in DCCS and Power BI. A proactive, team-oriented approach and Rotational Pager availability are essential.

Qualifications

• Post secondary education in Business, Engineering, Supply Chain or equivalent.
• Available for Rotational Pager support 20/7 for severity incidents.
• Strong analytical, conceptual, organizational and problem-solving skills.
• Strong facilitation, presentation and communication skills.
• Experience with distribution systems (DCCS, Manhattan Labor Management, Manhattan Warehouse Management).
• Self-starter, able to drive projects independently.
• Demonstrated experience in large data analysis.
• Team player with ability to present to all levels of the organization.
• Experience with data management software (Power BI) an asset.
• Experience with FGL/Marks an asset.
• Advanced skills in Microsoft Office (Access, Excel, Visio).

Responsibilities

• Provide support for Manhattan WMS and Manhattan Labour Management within our DC network.
• Triage and resolve operational issues; build enhancements and insights for enterprise projects.
• Create reports and dashboards for DC key performance indicators.
• Collaborate with DC Operations, IT, Transportation and Supply Chain leadership.
• Engage with vendors, IT and DC operations during design, build and test phases.
• Support decision making with ad hoc analyses and root-cause investigations.

Skills

Data analysis

Analytical reasoning

Root cause analysis

Cross-functional collaboration

Education

Post secondary degree in Business/Engineering/Supply Chain

Tools

Manhattan WMS

Manhattan Labour Management

DCCS

Power BI

Microsoft Office (Access, Excel, Visio)

Job description

WMS Superuser# Careers## WMS SuperuserApply: Brampton, ON: Full time: Posted Today: JR166448**What you will do:**Technology and Projects Team works driving operational performance, improving quality and supporting safety within the Distribution Centre. **The Manhattan WMS Superuser** is a key part of the team providing support to the Manhattan Warehouse Management and Labour Management Systems within our distribution network, including EAP depots, FGL Marks facilities. The team triages and helps to resolve operational issues in addition to providing insights and expertise to various enterprise projects and building specific enhancements. Manhattan WMS Superusers work collaboratively with cross-functional teams including the Distribution Center Operations, Corporate IT, Transportation, Operations Planning and the Supply Chain Leadership Teams.· Identify and action opportunities for process improvements within the Distribution Centres· Carry out detailed root cause analysis and investigation on various errors with Manhattan Warehouse Management System, Manhattan Labor Management System, and connected applications· Assist in designing new business and system processes· Support Supply Chain leadership decision making with ad hoc analysis· Provide operational support to the DC operations staff· Work cross functionally with IT to support issue resolution, and optimization within DC systems· Provide support and expertise to DC Operations· Conduct workflow, root cause and statistical analysis using operational data· Becoming a Subject Matter Expert for Manhattan systems, with a solid understanding of the Manhattan data structures.· Engage with Vendor, IT, and DC operations during design, build and test phases of projects.· Support Supply Chain leadership decision making with ad hoc analysis· Work in compliance with the Occupational Health and Safety Act and Regulations with all CTC safety Policies/Programs/Procedures/Requirements· Create reports and dashboards for distribution key performance indicators· Rotational Pager support in the event of Severity 1 and 2 production issues – supporting the business operations 20/7**What you bring :**· Post Secondary Education in Business, Engineering, Supply Chain or equivalent experience.· Candidate must be available for Rotational Pager support in the event of Severity 1 and 2 production issues – supporting the business operations 20/7· Strong analytical, conceptual, organizational and problem-solving skills.· Strong facilitation, presentation and communication skills.· Experience in Distribution systems (DCCS, Manhattan Labor Management, Manhattan Warehouse Management)· Self-starter, able to drive projects independently· Demonstrated experience in large data analysis· Team player, ability to present to and collaborate with all levels of the organization.· Experience with data management software (ie. Power BI) an asset.· Experience with FGL/Marks an asset· Advanced skills in Microsoft Office (Access, Excel, Visio) We’re always looking for great talent! In addition to competitive pay, we offer:* Career growth opportunities and product discounts**Broadband Salary Range:** 53,000.00 - 88,000.00 CAD AnnualOur typical *hiring range* is between 65,000.00 and 88,000.00 CAD Annual. Salary decisions are also dependent on other factors such as your experience, industry benchmarks, internal equity and other role-specific requirements. We're committed to attracting top talent. For critical roles, the compensation offering will be reviewed to ensure alignment with market rate and conditions and the unique value you bring to the role.This posting represents an existing vacancy within our organization.We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters. **About Us** Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, over 1,600 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here. **Our Commitment to Diversity, Inclusion and Belonging** We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better. **Accommodations** We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.