Shift Manager

Canadian Tire Corporation, Ltd.; Brampton; On-site; CAD 70,000 - 105,000; Full time

Benefits offered by this job

Benefits

Retirement

Education programs

Well-being perks

Career growth

Product discounts

Job summary

Canadian Tire Corporation, Limited is seeking a Shift Manager to lead day-shift inbound operations at one of our advanced distribution centres in Canada. You will supervise ~4 managers and 40–50 frontline employees, coaching Supervisors and staff, and driving a culture of accountability.

You will handle employee relations, safety concerns, and performance management while coordinating with Production Control and other departments. A strong background in DC operations and leadership is essential.

Qualifications

• Experience in distribution centre operations or leadership roles.
• Ability to coach Supervisors and staff to achieve performance goals.
• Experience conducting investigations and handling employee relations per guidelines.
• Experience in hiring processes and performance reviews.

Responsibilities

• Address employee relations concerns and escalate safety issues as needed.
• Coach Supervisors and staff; apply progressive discipline when necessary.
• Conduct investigations and act as escalation point for staff and Supervisors.
• Plan short-term labour; coordinate with Production Control and other departments.
• Identify improvement opportunities and suggest resolutions across departments.
• Participate in hiring and interview processes; support manager with onboarding.
• Ensure adherence to safety practices and participate in 1:1s and performance reviews.

Skills

People leadership

Coaching

Performance management

Safety awareness

Job description

Are you a people-first leader who thrives in a fast-paced, high-tech environment? We're looking for a Shift Manager to lead our day-shift inbound operations at one of our most advanced distribution centres, featuring goods-to-person technology, automated material movement and extensive sortation infrastructure. You'll lead a team of approximately 4 supervisors and 40–50 frontline employees. You'll coach and develop your supervisors, build a culture of accountability, and support employees through strong people leadership. Whether your background is in distribution centre operations or you bring exceptional leadership, communication and coaching skills, we'd love to hear from youWhat you’ll do:Address employee relations concernsEscalate employee relations and safety concerns as they relate to departmental processes to Department ManagerCoach employees and Supervisors as per our performance management guidelines and initiate progressive discipline process as necessaryConduct investigations amongst employees, as requiredAct as point of escalation for employees & SupervisorsShort-term resource planning within the area of responsibility, in partnership with the Production Control teamOrganizes & approves labour sharing with various departments throughout operationsIdentify improvement opportunities within the appropriate department and recommend resolutionsRegularly review inter-department processes and identify improvement opportunities as necessarySupports Department Manager with new initiatives/projectsConduct regular 1:1’s and check-ins with Supervisors and complete annual performance reviews and time steps for employeesParticipate in hiring process, including interviewing and recommending candidates for hirePeer coaching with Department ManagersEnsure adherence to all safety practices within the buildingWe’re always looking for great talent! In addition to competitive pay, we offer:Comprehensive benefits and retirement programsPerformance incentives, Continuing Education ProgramsOther perks to support your well-beingCareer growth opportunities and product discountsOur typical hiring range is between $70,000 and $105,000. Salary decisions are also dependent on other factors such as your experience, job-related knowledge, industry benchmarks, internal equity and other role-specific requirements.#LI-CD1This posting represents an existing vacancy within our organization.We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.About UsCanadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, over 1,600 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.Our Commitment to Diversity, Inclusion and BelongingWe are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.AccommodationsWe stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.