Shift Leader: Legendary Service & Team Coaching

Starbucks; London; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading coffeehouse chain in London, Ontario, is seeking a Shift Supervisor to assist in executing store operations. Responsibilities include team leadership, delivering exceptional customer service, and ensuring operational excellence. The ideal candidate has strong interpersonal skills and retail experience, aiming to create a welcoming environment for customers and partners. Join a company that prioritizes diversity and a positive work culture.

Qualifications

• Customer service experience in a retail or restaurant environment.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Deliver legendary customer service to all customers.
• Provide feedback to store manager on partner performance during shift.

Skills

Customer service experience

Ability to direct the work of others

Effective oral communication skills

Knowledge of the retail environment

Strong interpersonal skills

Ability to work as part of a team

Job description

A leading coffeehouse chain in London, Ontario, is seeking a Shift Supervisor to assist in executing store operations. Responsibilities include team leadership, delivering exceptional customer service, and ensuring operational excellence. The ideal candidate has strong interpersonal skills and retail experience, aiming to create a welcoming environment for customers and partners. Join a company that prioritizes diversity and a positive work culture.