Shift Leader - High Rollers

Banff Hospitality Collective; Banff; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a vibrant team at a well-loved venue in Banff National Park! As a Shift Leader, you'll play a crucial role in ensuring smooth operations while fostering a positive team environment. Enjoy great earning potential, staff events, and a supportive workplace that values outdoor activities and community involvement. This is an exciting opportunity to grow within a dynamic hospitality group known for its iconic restaurants and lively atmosphere. If you're ready to lead and make a difference, we want to hear from you!

Benefits

35% off food and drinks

Fun staff events

Opportunities for growth

Extended health benefits after 6 months

Encouragement of outdoor activities

Qualifications

• Must have ProServe certification and previous serving or bartending experience.
• Excellent communication skills and a flexible schedule are essential.

Responsibilities

• Ensure smooth restaurant operations by assisting the GM and AGM.
• Liaise with FOH & BOH teams and handle customer concerns.

Skills

ProServe certification

Serving experience

Bartending experience

Excellent communication skills

Flexible schedule

Supervisory experience

Job description

Shift Leader at High Rollers

We're seeking a Shift Leader to join us at High Rollers! Pins, Pints & Pizza—these are all good things, so we put 'em together in a big ole beer hall. Six ten-pin bowling lanes, melt-in-your-mouth New York-style pizza, and 50 craft beers on tap. High Rollers is the perfect spot for large parties & events. We love late night, hosting Banff's best parties with live local DJs—let the good times roll. Want to know more? Check us out here: High Rollers Banff

Perks of Working with Us

• Live, work & play in Banff National Park!
• Great earning potential
• 35% off food, bottles of wine & sake for yourself + a guest at all BHC venues
• Fun staff events—outdoor activities, park cleanups, holiday parties, team socials, and more
• Opportunities for growth & advancement across our venues
• Extended health benefits plan after 6 months (for employees working 26+ hours/week)
• Work with a company that encourages outdoor activities and community giving

What You Bring

• ProServe certification
• Previous serving and bartending experience
• Excellent communication skills
• Flexible schedule
• Strong work ethic and a positive team attitude
• Supervisory experience is a plus

Role Responsibilities

The Shift Leader ensures smooth restaurant operations by assisting the GM and AGM. Responsibilities include liaising with FOH & BOH teams, handling customer concerns, and preparing the restaurant for service by managing all FOH team members.

About Banff Hospitality Collective

Our venues include Balkan Restaurant, Chuck's Steakhouse, High Rollers, Magpie & Stump, Park Distillery Restaurant & Bar, The Bear Street Tavern, The Bison Restaurant + Terrace, The Eddie Burger Bar, The Maple Leaf Grill and Lounge, Three Bears Brewery & Restaurant, Hello Sunshine, Lupo Italian, Bluebird Restaurant, Mount View Barbecue, Pizzeria Sophia, and more. Join us at Banff's most iconic and popular downtown restaurants.

BHC is an equal opportunity employer committed to diversity and inclusion. We encourage all qualified individuals to apply. If you require accommodations during the hiring process, please inform us in advance. Applicants must be legally eligible to work in Canada.