Shift Leader

Hunter Super Techs - TurnPoint; Ottawa; On-site; CAD 2,659,000 - 3,148,000; Full time

Benefits offered by this job

Virtual healthcare

Tuition reimbursement

Free meals

Gratuities

Flexible scheduling

Employee of the Month

Career advancement

Job summary

Hunter Super Techs - TurnPoint in Ottawa, ON is seeking a proactive restaurant team member to oversee shifts and deliver memorable guest experiences. You will train new hires, support performance and development, and help drive sales and profitability through consistent service and product quality.

The role offers flexible scheduling, virtual healthcare, tuition reimbursement, free employee meals, gratuities, and opportunities for advancement in a fast-paced environment.

Qualifications

• Previous restaurant or hospitality experience preferred.
• Strong communication and guest-service skills.
• Ability to train and develop staff; mentor teammates.

Responsibilities

• Oversee restaurant operations during your shift to ensure a smooth, guest-focused experience.
• Welcome, train and support new team members; drive performance and engagement.
• Maintain product quality and guest satisfaction; ensure consistency in service and atmosphere.
• Monitor inventory, labour costs, and cost controls to support profitability.
• Ensure facility maintenance, safety, and compliance with brand standards.

Skills

Team leadership

Customer service

Training & development

Conflict resolution

Job description

Job PurposeParticipate in and oversee the efficient functioning of the restaurant during your shift to ensure a memorable experience for our guests, while using an active, hands-on approach.Key ResponsibilitiesSupport the assembly of a passionate teamDeploy consistent employee practices that focus on performance, development and engagement.Welcome and train new team membersSupport team members with their performance and developmentDrive enthusiasm and support engagement effortsContribute to the creation of raving fansDeploy consistent customer practices that focus on food, service and atmosphere.Get involved in shared responsibilitiesPrep and monitor activities in the production of a superior productFollow organized and efficient systems dailyTake charge of product quality and guest experiencePlay an active role in a growing businessDeploy consistent business practices that focus on sales, cost control and profitability.Control inventory accuracyControl cost of labourOversee facility maintenanceEnsure product availability and business profitabilityJoin a Team That Invests in YouJoin a team that invests in your success, well-being, and career development.Access to virtual healthcare through TELUS HealthReceive tuition reimbursement for eligible programsEnjoy free employee meals during your shiftsEarn gratuities and customer service bonusesBenefit from flexible schedulingBe recognized through our Employee of the Month programAccess training, development, and advancement opportunitiesWork with a supportive team in a fun, fast-paced environmentCompetitive Compensation & Earning Potential$19.30 - $22.85 + applicable bonuses, employee benefits and gratuities