Shift Leader - Flexible Schedule & Team Mentor

Crumbl - Heartland; Mississauga; On-site; CAD 36,000 - 45,000; Full time

Benefits offered by this job

Tips

Closed Sundays

Flexible Schedule

Job summary

CrumblEvansare is seeking a dedicated Shift Leader to oversee daily operations and ensure top-notch customer service. You will manage a team, coordinate front-of-house and back-of-house tasks, and support management in achieving store goals.

The role requires leadership experience in a food-production environment, plus strong communication and problem-solving skills. You will train staff and ensure safety and quality for all shifts.

Qualifications

• 2+ years of leadership experience in restaurant/food industry.
• High school diploma or equivalent.
• Proficient in Microsoft Office and email, Google Calendar/Drive.

Responsibilities

• Operates as Manager on Duty during scheduled shifts.
• Resolve conflicts or complaints from customers and employees.
• Report issues to management during shifts.
• Manage dough production plans and baking schedules.
• Oversee opening/closing registers and daily cash deposits.
• Lead shifts of 3-10 team members and staff coverage.
• Supervise employees, assign duties, and delegate tasks.
• Ensure SOPs, policies and safety standards are followed.
• Mentor and train team members and new staff.

Skills

Leadership

Customer service

Staff training

Conflict resolution

Communication

Team supervision

Microsoft Office

Google Workspace

Education

High school diploma

Tools

Microsoft Office

Google Calendar/Drive

Job description

CrumblEvansare is seeking a dedicated Shift Leader to oversee daily operations and ensure top-notch customer service. You will manage a team, coordinate front-of-house and back-of-house tasks, and support management in achieving store goals.

The role requires leadership experience in a food-production environment, plus strong communication and problem-solving skills. You will train staff and ensure safety and quality for all shifts.