Shift Leader

Dunkin' - Franchisee Of Dunkin Donuts; Ontario; On-site; CAD 30,000 - 50,000; Full time

Job summary

An established industry player in the coffee and baked goods sector is seeking a Shift Leader for their Ontario Airport location. This role is perfect for those who thrive in a fast-paced environment and enjoy engaging with customers. As a Shift Leader, you'll coach and motivate a dedicated team to uphold the brand's operational standards while ensuring an exceptional guest experience. This position offers growth opportunities for hard-working individuals. Join a team that values its employees and fosters a supportive atmosphere where your contributions are recognized and celebrated.

Benefits

Competitive wages

Team-oriented environment

Growth potential

Qualifications

• Previous experience in a cafe or quick service restaurant preferred.
• Ability to meet safety and sanitation standards.

Responsibilities

• Provide excellent guest satisfaction and service speed.
• Coach and motivate team members to meet operational standards.
• Ensure safety and sanitation standards are met.

Skills

Customer Service

Team Leadership

Safety Standards

Sanitation Standards

Education

High School Diploma

Job description

In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy, Massachusetts. Dunkin' licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.

We are a locally owned and operated Dunkin' franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today!

You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

This location is inside the Ontario Airport and it is required that you pass a background check / screening in order to work here as each employee will need a badge to enter into the Airport.

Benefits of working for a Dunkin' franchisee :

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard

Responsibilities include:

1. Provide excellent guest satisfaction, service speed, and product quality.
2. Coach and motivate team members to meet operational standards.
3. Ensure safety and sanitation standards are met.
4. Set goals and provide feedback to team members.
5. Pass a background check and obtain necessary airport badges.

Qualifications include:

• Previous experience working in a cafe or quick service restaurant preferred.
• Passion for results, setting targets, and delivering commitments.
• Ability to meet safety and sanitation standards.
• Excellent customer service skills and ability to anticipate guest needs.