SHIFT LEADER - NORTH WHITBY

Kitchen Stuff Plus Inc.; Whitby; On-site; CAD 25,000 - 35,000; Part time

Job summary

Join a leading Canadian retailer as a Part Time Shift Leader in Whitby. You will supervise sales operations, mentor staff, and ensure exceptional customer service. This role offers a dynamic work environment with ongoing training opportunities.

Benefits

Ongoing training and development opportunities

Fast-paced, engaging work environment

Qualifications

• Ability to lift up to 40 lbs and use a ladder up to 10 feet.
• Availability to work extended days, evenings, and weekends.

Responsibilities

• Supervise and direct sales floor operations including customer service and merchandising.
• Mentor and train Associates to ensure high performance.
• Evaluate and improve service quality; handle customer issues.

Skills

Leadership

Problem-solving

Customer Service

Tools

Computer Skills

Job description

Job Description

Position: Part Time Shift Leader

Location: 320 Taunton Rd E, Whitby, ON L1R 0H4, Canada

About Us: Kitchen Stuff Plus is an award-winning Canadian retailer of modern, unique, and affordable home solutions. Established in 1987, we pride ourselves on providing exceptional value, selection, and customer service. Join our team and be part of a dynamic, inclusive environment dedicated to inspiring our customers and supporting our staff.

Responsibilities:

• Supervise and direct sales floor operations including customer service, merchandising, housekeeping, shipping/receiving, and health and safety standards.
• Manage and delegate tasks to Associates, supporting productivity and sales goals.
• Mentor and train Associates to ensure high performance and excellent service.
• Provide exceptional customer service and achieve sales targets.
• Evaluate and improve service quality; handle customer issues appropriately.
• Maintain knowledge of products, promotions, and marketing initiatives.
• Ensure accuracy in transactions, inventory, and store procedures.
• Oversee shipping and receiving operations.
• Perform additional duties as assigned.

Requirements:

• Strong computer skills and ability to learn new systems quickly.
• Leadership skills and decision-making under pressure.
• Problem-solving aptitude.
• Availability to work extended days, evenings, and weekends.
• Flexibility to transfer to other store locations as needed.
• Ability to lift up to 40 lbs and use a ladder up to 10 feet.
• Ability to stand and walk for 8 hours.

What We Offer:

• A fast-paced, engaging work environment.
• Ongoing training and development opportunities.

Our Values:

We celebrate diversity and are committed to an inclusive environment. We are an equal opportunity employer and accommodate applicants with disabilities. For accommodations, contact [e-mail].

Our People Drive Our Business — Friendly, knowledgeable staff dedicated to helping our customers.