Shift Lead - Late-Night Cookies & Team Growth

Jobless; Ottawa; Hybrid; CAD 25,000 - 36,000; Part time

Benefits offered by this job

Flexible part-time work schedules

Pay-on-Demand

Paid vacation and sick time off

Interactive training & mentorship

Pet insurance for your furry loved one

Job stability with a growing company

Growth/promotions opportunities

Fun, exciting team environment

Employee discount and FREE cookies

Job summary

Insomnia Cookies is opening a new Ottawa location and is interviewing candidates for a Shift Lead. The role emphasizes customer service, supervising operations on shift, and supporting the Cookie Crew in baking, cashiering, packaging, and cleaning.

Ideal candidates have at least 1 year in customer service, comfort with POS systems, and strong communication. The position offers flexible part-time schedules and growth opportunities in a fun, fast-paced environment.

Qualifications

• Minimum 1 year in a customer service role.
• Experience with POS systems preferred.
• Strong communication and people skills required.

Responsibilities

• Provide excellent customer service and quality products to guests.
• Support store leadership by maintaining operations during your shift.
• Lead the cookie crew, delegate tasks, and ensure safety and cleanliness.
• Assist with cash handling and deposits during shifts.

Skills

Customer service

POS systems

Communication

Time management

People skills

Leadership

Team motivation

Cash handling

Lifting 40 lbs

Job description

Insomnia Cookies is opening a new Ottawa location and is interviewing candidates for a Shift Lead. The role emphasizes customer service, supervising operations on shift, and supporting the Cookie Crew in baking, cashiering, packaging, and cleaning.

Ideal candidates have at least 1 year in customer service, comfort with POS systems, and strong communication. The position offers flexible part-time schedules and growth opportunities in a fun, fast-paced environment.