Shelter Caseworker – Community Impact & Support

The Salvation Army in Canada; Brantford; On-site; CAD 27,000 - 38,000; Full time

Job summary

The Salvation Army in Canada in Brantford, Ontario, is seeking a permanent, full-time Shelter Counselor to manage a caseload and provide intake assessment and referrals for residents. The role operates Sunday to Thursday, 11:00 p.m.

to 7:00 a.m., with a ½ hour unpaid meal break; it is a unionized position. Applicants should have a university/college diploma in Social Service or related experience, strong communication skills, and the ability to work with socially disadvantaged individuals.

Qualifications

• University/College diploma in Social Service or related life experience.
• Excellent oral and written communication and effective interpersonal skills.
• Ability to work with socially disadvantaged people.
• Demonstrated ability to establish and implement goals and plans for self and clients.
• Provide First Aid, CPR, and Non-Violent Crisis Intervention certificates.
• Provide a Criminal Records Check with vulnerable sector screening.

Responsibilities

• Maintain an active caseload.
• Complete intake and assessment on each resident.
• Provide problem solving/referral counselling to shelter and CRF Clients.
• Develop a network and referrals to existing services and resources in the community.
• Design and implement, with supervisor, an interview schedule to evaluate quality of life improvements.
• Assist front desk personnel; respond to client issues and crises.
• Record activities and incidents in Log Book/Incident Reports.
• Contact emergency services when necessary.
• Maintain confidentiality with regard to clients and Centre’s records.
• Work closely with supervisor and carry out assigned tasks.

Skills

Oral and written communication

Interpersonal skills

Work with socially disadvantaged

Independence and supervision

Goal setting and planning

Lift up to 40 pounds

Education

University/College diploma in Social Service

Tools

Microsoft Office

Excel

Job description

The Salvation Army in Canada in Brantford, Ontario, is seeking a permanent, full-time Shelter Counselor to manage a caseload and provide intake assessment and referrals for residents. The role operates Sunday to Thursday, 11:00 p.m.

to 7:00 a.m., with a ½ hour unpaid meal break; it is a unionized position. Applicants should have a university/college diploma in Social Service or related experience, strong communication skills, and the ability to work with socially disadvantaged individuals.