Case Worker

The Salvation Army International; Brantford; On-site; CAD 27,000 - 38,000; Part time

Job summary

The Salvation Army in Canada and Bermuda is seeking a Case Worker for the Brantford Booth Centre in Brantford, Ontario. This permanent, part-time role supports residents with intake, assessments, referrals, and life planning within a 50-bed emergency hostel and correctional residence facility. Shifts are Saturdays and Sundays, 7:00 a.m.

to 3:00 p.m., with a 1/2 hour unpaid meal break. You will maintain an active caseload, coordinate services, document activities, and collaborate with supervisors

Qualifications

• University/College diploma in Social Service or related field.
• Provide an original CRC with vulnerable sector screening.
• Certifications in First Aid, CPR and Non-Violent Crisis Intervention.

Responsibilities

• Maintain an active caseload.
• Complete intake and assessment for residents.
• Provide problem solving and referral counseling for shelter and CRF clients.
• Develop referrals to community services and Salvation Army departments.
• Record activities and incidents accurately in logs.
• Communicate with emergency services when needed.
• Maintain confidentiality of clients and records.
• Coordinate with supervisor on interview schedules and life plans.

Skills

Oral and written communication

Interpersonal skills

Disadvantaged people experience

Adaptability

Education

Social Service diploma

Criminal Records Check (CRC) with Vulnerable Sector Screening

First Aid/CPR

Tools

Microsoft Office

Word processing

Job description

Case Worker# The Salvation Army in Canada and Bermuda## Case WorkerApply: Onsite: Brantford, ON: Part time: Posted Today: End Date: November 13, 2026 (6 days left to apply): JR115590**Who We Are** For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.**Mission Statement** The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.**Job Description:****Position Purpose summary:**The Brantford Booth Centre is a 50 bed emergency men’s hostel and Correctional Residence Facility, offering room and board to men who requires transitional housing and federal release programs. It is a 24-hour operation.This is a **permanent, part-time** position with 15 hours per week. Flexibility in scheduling is required. The work schedule is determined in consultation with your supervisor and may vary according to requirements of responsibility. Applicable shiftsinclude a 1⁄2 hour unpaid meal break.Shifts: Saturday and Sunday**, 7:00 a.m. to 3:00 p.m.****This is a Unionized position.****ACCOUNTABILITIES:*** Maintain an active caseload.* Complete an intake and assessment on each resident.* Provide problem solving/referral counselling to shelter and CRF Clients.* Develop a network and make referrals to existing services and resources in the community including those of other Salvation Army departments.* Design and implement, in consultation with supervisor, an interview schedule that will provide an evaluation of ‘quality of life’ improvement of successful program participants.* Provide assistance to front desk personnel as necessary, including responding to client issues and crises.* Record activities and incidents occurring during the shift in a factual and concise manner using Log Book and/or Incident Occurrence Reports.* Contact emergency service personnel (ambulance or police) when necessary.* Maintain confidentiality with regard to clients/staff and Centre’s records.* Work closely with and carry out tasks assigned to you by your supervisor.Perform other duties as required.**WORKING CONDITIONS:*** May work with potentially aggressive clients.**EDUCATION, QUALIFICATIONS AND CERTIFICATIONS:*** University/College diploma in Social Service and/or combination of education and related life experience.* Excellent oral and written communication skills and effective interpersonal skills.* Competent on word processing equipment, such as Windows XP, Microsoft Office, Excel.* Ability to work with socially disadvantaged people.* Ability to work with federal release clients to develop and carry out a life plan.* Demonstrated ability to establish and implement goals and plans for self and clients.* Demonstrated ability to work both independently and under supervision.* Demonstrates knowledge of Community based resources.* Possess current First Aid, CPR, Non-Violent Crisis Intervention certificates.* Provide an original copy of a Criminal Records Check (CRC) with vulnerable sector screening. Note: A satisfactory criminal background check is required and in addition to this The Enhanced Reliability Screening with Corrections Canada.* Support for and an understanding of the mission and purpose of The Salvation Army in Canada.* NOTE: Alternative combinations of education and experience may be considered.**EXPERIENCE AND KNOWLEDGE:*** Competent on word processing equipment, such as Windows XP, Microsoft Office, Excel.* Demonstrates knowledge of Community-based resources.**SKILLS AND CAPABILITIES:*** Excellent oral and written communications skills and effective interpersonal skills.* Ability to work with socially disadvantaged people who may often harbour resentment and anger.* Ability to work with federal release clients to develop and carry out a life plan.* Demonstrated ability to establish and implement goals and plans for self and clients.* Demonstrated ability to work both independently and under supervision.* Ability to lift/carry up to forty pounds* Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check with vulnerable sector screening.* Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.**The Salvation Army offers accommodation for applicants with disabilities in its recruitment process. If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.**We thank all applicants, however, only those candidates to be interviewed will be contacted.*You must advise your managing supervisor of your intentions prior to submitting your application.***Compensation:**The target hiring range for this position is $23.77 to $23.77 with a maximum of $23.77.Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.The Salvation Army will provide reasonable accommodation upon request. Please email **[e-mail]**if you have a need for any accommodation and we will be pleased to discuss this with you.