Settlement Worker

Catholic Crosscultural Services; Toronto; On-site; CAD 41,000 - 45,000; Full time

Benefits offered by this job

Competitive compensation

Paid sick time

Employee recognition programs

Great workplace culture

Job summary

Catholic Crosscultural Services (CCS) in Toronto is hiring a full-time Settlement Worker to assist newcomers with settlement information, counselling, and referrals. The role involves providing client-centered services at CCS offices and partner sites, developing personalized settlement plans, and coordinating with local agencies to connect clients with needed resources.

The ideal candidate has a Social Service Work diploma or Social Work degree, 2+ years in settlement/community work, and

Qualifications

• Familiarity with settlement and community work is required.
• Ability to engage with newcomers and diverse communities.
• Strong cross-cultural communication with clients and agencies.

Responsibilities

• Provide client-centered settlement counselling and orientation at CCS sites and partner locations.
• Assess newcomers and develop personalized settlement plans.
• Refer clients to needed services not provided by the program.
• Build and maintain relationships with partner agencies.

Skills

Language fluency (Farsi, Dari, Pashto)

Communication skills

Interpersonal skills

Education

Social Service Work diploma

Social Work degree

Job description

Settlement Worker (Farsi, Dari, and/or Pashto)

Catholic Crosscultural Services (CCS) is a settlement agency providing a wide range of services to immigrants and refugees regardless of race, religion or status.

We aresearching for a full-time Settlement Worker to provide settlement information and referral services to newcomers to aid in their settlement and integration into the community.

If you want to apply your skills, experience, and talents to an organization that is making a difference in the lives of newcomers then this is the opportunity for you!

We ensure our employees are reflective of the diverse clientele that we serve. We thrive on supporting our community, performing meaningful work, learning from our colleagues, making a difference and having fun!

What you will be doing:

Provide client-centered settlement counselling services, including assessment, follow up services, information and orientation at CCS offices and other community partner locations.

Use initial assessment of newcomers to develop personalized settlement plans.

Facilitate appropriate internal/external referrals to services required by clients that are not been provided by the program.

Develop and maintain positive working relationships with partner agencies

Build partnerships with other service providers to connect clients with appropriate resources

Organize, plan, facilitate group sessions as required by contract, and are in line by client needs.

Develop and implement community outreach plans to promote CCS programs and services.

Provide online assessment, information and orientation

Actively participate in regular team and regional meetings.

Maintain and update all client information in theclient database .

Prepare and submit timely statistical and progress reports as required.

Collaborate with the manager to develop and implement initiatives and/or focus activities to address newcomer needs.

Meet all program goals as assigned

What are we looking for?

• Social Service Work diploma or Social Work degree from recognized institution or equivalent training in community work sectors
• Minimum of 2 years’ work experience in the settlement and/or community work sectors.
• Language fluency in Farsi, Dari, and/or Pashto
• Ability to build and maintain strong, ongoing partnerships community agencies
• Demonstrated cross-cultural communication skills with participants, other agencies and the public.

Why work with us?

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s what you get when you’re a CCS employee:

• Competitive compensation, paid sick time, employee recognition programs, and a great workplace culture!
• Support in your personal and professional growth with training, mentorship and more – because when you thrive, we thrive.
• An inclusive workplace culture and environment that encourages creativity, curiosity, and celebrates success!

Location:

Toronto, ON

Compensation:

$29.67 - $33.02 based on experience

Hours of work

35 hours per week including evenings, weekends and occasional overtime is required.

Screening & Vacancy Information:

We use AI-enabled tools to assist in sorting and screening job applications based on matching skills and qualifications. Human recruiters review these results and make all final hiring decisions.

CCS is committed to a workplace that reflects the diversity of the populations we serve. We seek applicants who will strengthen our commitment to diversity, equality, and inclusion. We encourage qualified candidates from Indigenous, Black and other racialized persons, visible minorities, 2SLGBTQIA+ persons, all genders, and persons with disabilities to consider working with and for CCS.

Accommodations are available on request for candidates taking part in all aspects of the selection process. Please contact [e-mail] for assistance.