Community Connections Facilitator (Casual)

Newcomer-Women; Toronto; On-site; CAD 36,000 - 51,000; Part time

Job summary

Newcomer Women’s Services Toronto is seeking a Community Connections Facilitator (Casual / On-Call) based in Toronto to design and deliver civic engagement programs for newcomers. The role focuses on building bridges with host communities, promoting social cohesion, and supporting language learning through in-person workshops and events.

You will develop curricula, facilitate dialogues among newcomers and Indigenous communities, and collaborate with libraries, schools, and cultural partners to

Qualifications

• Degree or diploma in social sciences, community/settlement, project management or related fields.
• 3–5 years of experience in community-based non-profits working with newcomers.
• Demonstrated interest in civic engagement, community development and collective action.
• Strong group facilitation, written and verbal communication skills.

Responsibilities

• Design and development of civic engagement program curriculum and workshops.
• Facilitate Newcomer-Canadian-Indigenous Peoples dialogue to build understanding of rights and responsibilities.
• Develop online and printed tools and resources on Indigenous communities and civic life in Canada.
• Create a peer-to-peer support model and mentorship matching for newcomers.
• Facilitate community activities in English to engage newcomers with their local community.
• Deliver informal language learning activities in English and organize cultural programs with partners.

Skills

Group facilitation

Communication

Time management

Teamwork

Education

Degree or diploma in social sciences / related field

Tools

MS Office

Hootsuite

Job description

Community Connections Facilitator (Casual)

Community Connections Casual Toronto, ON $31.42 CAD per hour

Position Title: Community Connections Facilitator - Casual / On-Call

Location: This position is primarily based at 489 Queen Street East, Unit 100, Toronto, ON, with the possibility of working at any of our other locations.

Reporting to: Program Manager

Vacancy: New

Vacancy number: IRCC-0008

Number of openings: 2

Hourly rate: $31.42

Classification: Permanent - Casual On-Call

Application Deadline: October 31, 2026, 11:59 PM EST

Position Summary:

Community connections facilitator will focus on building bridges between newcomers and host communities, creating meaningful relationships and understanding among newcomers and Canadians, including Indigenous peoples, with the aim of creating a welcoming environment, enhancing a sense of belonging, social cohesion, employment readiness, and informal language learning. Program activities will focus on promoting social integration and well-being, social cohesion, and active citizenship among newcomers to Canada.

The Program Facilitator will deliver a variety of workshops and information sessions focused on the social, cultural and civic integration, engagement and advancement for newcomers to Canada. The Facilitator will develop curriculum, tools and resources that support newcomers to develop the skills, knowledge, confidence and connections they need to play a strong, active role in civic life.

All community connections activities are to be delivered in person only as per funder requirements.

Duties & Responsibilities:

• Design and development of civic engagement program curriculum and workshops
• Facilitate Newcomer-Canadian-Indigenous Peoples dialogue to build understanding of rights and responsibilities of being Canadian, including stewardship of the land, participation in defining and building an inclusive society, volunteerism and civic engagement
• Develop online and printed tools and resources on indigenous communities, civic life in Canada, volunteering and mentorship opportunities for newcomers
• Create a peer to peer support model for newcomers to Canada and a mentorship matching system to match newcomers with established members of the community with common interests and characteristics, to create a more welcoming local community environment for newcomers
• Facilitate community activities in English that bring together groups of eligible clients to explore their local community, access resources and get engaged, to increase understanding of their community, local history, culture and services
• Facilitate informal language learning activities in English such as conversation circles focused on improving skills related to English outside of a formal classroom setting or workplace
• Deliver cultural programs in partnerships with Museums, Music schools, Arts organizations and historical sites to raise newcomers awareness about canada
• Organize and plan a number of events and activities with the goal of building newcomers social connections and capital
• Support Program Manager in reporting and evaluation activities, including through the production of monthly statistical and narrative reports
• Support reporting activities to funder (Immigration, Refugees, and Citizenship Canada), including working with partners around completion of evaluation reports
• Develop and maintain positive working relations with partner organizations and other organizations to collaborate on the delivery of our program activities. These partners include public libraries, school boards, community centres and either newcomer-serving agencies
• Facilitate information sharing with newcomer communities to enable newcomers’ participation in civic life, including through sharing volunteer opportunities, accessing and sharing community resources, forums, and other events throughout Toronto
• Input data into appropriate forms, reports, and databases and produces monthly reports
• Attend workshops and training designed for staff development and growth

Team Contributions and Expectations:

• Committed to the contribution toward program targets and outcomes as defined by the funders upholding organization’s mission/vision
• Participate in training of new staff, practicum students and volunteers as required
• Attend workshops and training as recommended by NEW
• Take an active role in the upkeep of staff areas and offices
• Participate on committees as needed

Skills and Qualifications:

• The minimum level of education required is a degree/diploma in social sciences, community/settlement, project management, adult education, non-profit management, business or political science
• 3-5 years of experience working in community-based non‑profits and/or with newcomer and racialized communities
• Demonstrated interest and experience in civic engagement, community development, and collective action
• Demonstrated experience in developing and maintaining meaningful relationships with newcomers
• Knowledge of issues facing newcomers to Canada – strong understanding of common challenges and barriers faced around immigration and the settlement process, along with a strong understanding of the assets and strengths they bring
• Demonstrated experience in developing and delivering training and strong group facilitation skills
• Written and verbal communication – active listener and ability to frame and communicate clear, concise and accurate reports, plans, proposals, presentations and stories to highlight community impact
• Excellent time management, attention to detail, and ability to effectively manage multiple tasks
• Change management – be open to and able to manage change, support clients and peers, be flexible/adaptable, articulate needs to management
• Teamwork – act as a support and resource for peers, work in a collaborative, respectful, inclusive manner
• Anti‑oppression – identify areas within scope of position where anti‑oppression work can be improved and bring forward to senior/management with any recommendations for training, policies or procedures; model anti‑oppressive behavior and adhere to anti‑oppression policies
• Experience using basic software programs (MS Office) and various social media platforms (particularly Twitter and Hootsuite)

Newcomer Women’s Services Toronto is an equal opportunity employer and encourages applications from women, newcomers, and underrepresented groups.

Note: Accommodations are available upon request for all aspects of the selection process. Please inform us of any needs in advance.

Disclaimer: Artificial Intelligence (AI) tools will not be used in the screening, evaluation or selection of candidates. All applications are reviewed and assessed by our hiring team.