Community Support Worker (RW) - Case Management

Catholic Social Services; Edmonton; On-site; CAD 29,000 - 32,000; Full time

Benefits offered by this job

Hourly wage

Flexible schedule

Benefits eligible

Collaborative team

Growth opportunities

Job summary

Catholic Social Services in Edmonton, AB is seeking a Casual (Replacement) Community Support Worker to assist newcomers with settlement needs, interpretation, and learning life skills.

Under guidance of Settlement Counsellors, you will provide language interpretation at orientations and appointments, helping clients adjust to Canada and master essential life skills for daily living.

Qualifications

• Grade 12 Diploma or equivalent.
• Intermediate knowledge of Microsoft Office, preferably Microsoft Excel.
• Experience working with newcomers to Canada is considered an asset.
• Police Information Check including vulnerable sector search current within six (6) months
• Child Intervention Record Check current within six (6) months
• Police and Child Intervention checks are conditions of employment.

Responsibilities

• Provide interpretation services to clients in their language.
• Interpret for orientation sessions and at various appointments.
• Teach life skills and provide hands-on learning to assist newcomers master the skills necessary to live successfully in Canada.

Education

Grade 12 Diploma or equivalent

Tools

Microsoft Excel

Job description

Community Support Worker (RW) - Case Management

Edmonton, AB, Canada

Job Description

Posted Thursday, September 10, 2026 at 8:00 AM

Catholic Social Services is currently seeking Casual (Replacement) Worker, Community Support Worker in our Edmonton Immigration and Settlement Services office. Providing excellent client-centered care, you are confident, thoughtful, and motivated to achieve success when supporting others in your community. Please note that this is acasual / on-call position with no guaranteed hours.

Job Summary:

As a CommunitySupport Worker, you will work closely within a team to support a smooth transition into Canada for our newcomers. In consultation and with guidance from the Settlement Counsellors and Team Leader, you will provide interpretation services to clients in their language. You will interpret for them in orientation sessions and at various appointments. You will also teach life skills and provide hands‑on learning to assist newcomers master the skills necessary to live successfully in Canada.

What This Job Requires:

• Grade 12 Diploma or equivalent
• Intermediate knowledge of Microsoft Office, preferably Microsoft Excel
• Experience working with newcomers to Canada is considered an asset
• Strong organizational and interpersonal skills
• Police Information Check including vulnerable sector search current within six (6) months
• Child Intervention Record Check current within six (6) months

Police Information Check including vulnerable sector search and Intervention Record Check are conditions of employment and the financial responsibility of the candidate.

In addition to English, you should also be fluent in one or more of the following languages:

• Uyghur
• Spanish
• Oromo
• Sango
• Fulani

What We Offer:

• The hourly rate for this position is $20.92 to $23.54 per hour based on qualifications and experience.
• We offer flexibility and supportive working environment.
• Comprehensive benefit options when eligible.
• Work within a highly collaborative, team-oriented organization, where your ideas are heard, and you can see your impact daily.
• Growth Opportunities: apply and grow your skills within a dynamic, innovative and expanding Agency that is taking a leadership role in our industry.

About Catholic Social Services:

You will be joining an established Agency that is guided by faith to care for and bring hope to people in need with humility, compassion and respect.

With 65 years of service delivery experience, Catholic Social Services is one of the largest multi-function social services agencies in Canada, with nearly 2000 staff, and hundreds of volunteers delivering over 100 different programs to people in need throughout Central Alberta and Edmonton.

Our values are at the core of everything we do!

• Humility : We acknowledge with gratitude our human abilities and limitations. We demonstrate humility by doing the best that we can with the resources that we have.
• Compassion : We respond to people in need with love. We demonstrate our compassion by caring for people without judgment and without condition.
• Respect : We demonstrate our respect by being personally present, open and attentive to those we care for and by honouring their dignity and freedom.

We thank all applicants. Only candidates selected for an interview will be contacted.

Catholic Social Services is committed to fostering a diverse and representative workforce. In an effort to enrich our agency and reflect the communities we serve, we welcome applications from qualified individuals of all diverse groups and backgrounds.