Employment Project Liaison

Catholic Crosscultural Services; Toronto; On-site; CAD 41,000 - 45,000; Part time

Benefits offered by this job

Paid sick time

Employee recognition

Training & mentorship

Great workplace culture

Job summary

Catholic Crosscultural Services (CCS) in Toronto, Ontario, is seeking a part-time Employment Project Liaison to assist newcomers facing barriers to employment. The role involves client assessments, action planning, and coordinating referrals to support services within a collaborative network.

The position requires at least two years of relevant experience, strong English communication, and the ability to travel across the GTA.

Qualifications

• Minimum of two years' experience conducting assessments, coaching and group facilitation with clients from diverse cultural and linguistic backgrounds.
• Experience working with newcomers and marginalized communities facing barriers to employment.
• Ability to communicate effectively in English; knowledge of additional languages is an asset (Spanish, Dari, Farsi, Tamil).
• Strong organizational skills to support planning and delivery of activities and programs.
• Ability to travel regularly in the GTA; valid Ontario driver’s license is an asset.

Responsibilities

• Recruit clients and conduct assessments; develop individualized action plans with project partners.
• Identify and address barriers to employment, education, training, or work placement.
• Coordinate referrals to internal and external services (settlement, counselling, health, language training, housing, childcare, income support, disability services).
• Provide ongoing case management and follow-up throughout employment readiness journey.
• Maintain client records, case notes, referrals, and program data; track progress and outcomes.
• Contribute to project evaluation and identify gaps and areas for improvement.
• Complete narrative and statistical reports as required.

Skills

Assessments

Coaching

Group facilitation

Diversity experience

Education

Social Services degree

Adult Education

Humanities degree

Job description

Catholic Crosscultural Services (CCS) is a settlement agency providing a wide range of services to immigrants and refugees regardless of race, religion or status.

We aresearching for a part-time-time Employment Project Liaison to support newcomers and other community members who experience multiple barriers to employment, including limited education or training, disabilities, mental health and addiction challenges, experiences of violence, caregiving responsibilities, and extended periods away from the labour market.

If you want to apply your skills, experience, and talents to an organization that is making a difference in the lives of newcomers then this is the opportunity for you!

We ensure our employees are reflective of the diverse clientele that we serve. We thrive on supporting our community, performing meaningful work, learning from our colleagues, making a difference and having fun!

What you will be doing:

• Recruit clients, conduct client assessments, develop individualized action plans and work closely with project partners to refer suitable clients to intensive employment support services.
• Help clients identify and address barriers that may affect their participation in employment, education, training, or work-placement opportunities.
• Facilitate coordinated referrals to appropriate internal and external services based on identified needs, such as settlement support, counselling, health and mental health support, language training, housing, childcare, income support, disability services, and community resources.
• Provide ongoing case management, follow-up, and encouragement throughout the client’s employment-readiness journey in close collaboration with the project partner.
• Maintain regular communication with referring staff and project partners, with the client’s informed consent, to support coordinated service delivery.
• Identify risks or urgent support needs and follow CCS policies and established referral protocols.
• Maintain accurate, timely, confidential, and up-to-date client records, case notes, referrals, action plans, and program data.
• Track client progress and outcomes, including improvements in employment readiness, participation in labour market, training or education, and employment outcomes; also track progress in addressing other challenges such as health, family and housing etc.
• Contribute to project evaluation activities and identify service gaps, emerging needs, and opportunities for program improvement.
• Complete narrative and statistical reports as required.

What are we looking for?

• Diploma or Degree in Social Services, Humanities, Adult Education and/or or equivalent experience and education in a related field
• Minimum of two years' experience conducting assessments, coaching and group facilitation with clients from diverse cultural and linguistic backgrounds.
• Experience working with newcomers, racialized communities, survivors of violence, persons with disabilities, individuals experiencing mental health challenges, or people who have been disconnected from the labour market.
• Experience supporting clients who face multiple and complex barriers to employment.
• Effective communication skills in English, both written and verbal; proficiency in the following languages is an asset: Spanish, Dari, Farsi and Tamil
• Strong organizational skills to support the planning and delivery of activities and programs
• Demonstrate professionalism and appropriate work ethics in alignment with CCS core values
• Ability to travel regularly in the GTA required; valid Ontario Driver's License and access to a car is an asset

Why work with us?

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s what you get when you’re a CCS employee:

• Competitive compensation, paid sick time, employee recognition programs, and a great workplace culture!
• Support in your personal and professional growth with training, mentorship and more – because when you thrive, we thrive.
• An inclusive workplace culture and environment that encourages creativity, curiosity, and celebrates success!

Location: Peel and Toronto, ON

Compensation: $29.67 - $33.02 based on experience

Hours of work: 25 hours per week including evenings, weekends and occasional overtime is required.

Application Deadline: October 21, 2026

CCS is committed to a workplace that reflects the diversity of the populations we serve. We seek applicants who will strengthen our commitment to diversity, equality, and inclusion. We encourage qualified candidates from Indigenous, Black and other racialized persons, visible minorities, 2SLGBTQIA+ persons, all genders, and persons with disabilities to consider working with and for CCS.

Accommodations are available on request for candidates taking part in all aspects of the selection process. Please contact [e-mail] for assistance.

Screening & Vacancy Information:

We use AI-enabled tools to assist in sorting and screening job applications based on matching skills and qualifications. Human recruiters review these results and make all final hiring decisions.