Employment Support Worker – NSLT

Catholic Crosscultural Services; Toronto; On-site; CAD 41,000 - 45,000; Part time

Job summary

Catholic Crosscultural Services (CCS) is hiring a part-time Employment Support Worker in Ontario to assist newcomers and refugees with employment readiness. You will conduct intake, develop action plans, and deliver tailored training and job-search support.

Responsibilities include resume writing, interview practice, outreach, and tracking participants' progress, with a focus on meeting funder requirements and program goals. Applicants from diverse backgrounds are encouraged to apply.

Qualifications

• Minimum of two years' experience in employment assessment, coaching and group facilitation.
• Experience working with clients from diverse cultural and linguistic backgrounds.
• Second language capability an asset.

Responsibilities

• Conduct intake and assessment screening of potential clients to determine eligibility, needs and which services would be the most effective in assisting individuals to meet their career goals.
• Support clients to develop action plans to meet their employment and training goals; review, update and revise as needed.
• Develop and facilitate employment – related training sessions for newcomers to support employment goals.
• Provide tailored employment support including resume and cover letter writing, interviewing skills practice, navigating online job search platforms and training initiatives.
• Develop and execute outreach plans and promotional materials to promote the program and recruit participants.
• Assist program participants with the use of computers, the Internet, social media and other tools for job search and career training.
• Conduct continuous research on employment trends relevant to the Canadian Labour Market.
• Provide information on current licensing and accreditation requirements and processes.
• Maintain complete client case files in compliance with the agency and funder requirements; monitor participants’ progress with ongoing follow-up.
• Conduct evaluation of workshops and training sessions
• Prepare and submit accurate and timely statistical, financial and progress reports as required
• Support Newcomer Settlement Program goals by ensuring funder's contractual obligations are met
• Conduct evaluation of workshops and training sessions and provide recommendations for improvement, development and/or expansion of the program

Skills

Employment assessment

Coaching

Group facilitation

Education

University Degree or College Diploma in Social Sciences/related

Job description

Catholic Crosscultural Services (CCS) is a settlement agency providing a wide range of services to immigrants and refugees regardless of race, religion or status.

We are searching for a part-time-time Employment Support Worker to support immigrants and refugees with training and resources to access and retain jobs commensurate with their qualifications and experience.

If you want to apply your skills, experience, and talents to an organization that is making a difference in the lives of newcomers then this is the opportunity for you!

We ensure our employees are reflective of the diverse clientele that we serve. We thrive on supporting our community, performing meaningful work, learning from our colleagues, making a difference and having fun!

What you will be doing:

• Conduct intake and assessment screening of potential clients to determine eligibility, needs and which services would be the most effective in assisting individuals to meet their career goals
• Support clients to develop action plans to meet their employment and training goals; review, update and revise as needed
• Develop and facilitate employment – related training sessions for newcomers to support employment goals
• Provide tailored employment support including resume and cover letter writing, interviewing skills practice, navigating online job search platforms and training initiatives
• Develop and execute outreach plans and promotional materials to promote the program and recruit participants
• Assist program participants with the use of computers, the Internet, social media and other tools for job search and career training
• Conduct continuous research on employment trends relevant to the Canadian Labour Market
• Provide information on current licensing and accreditation requirements and processes
• Maintain complete client case files in compliance with the agency and funder requirements; monitor participants’ progress with ongoing follow-up
• Conduct evaluation of workshops and training sessions
• Prepare and submit accurate and timely statistical, financial and progress reports as required
• Support Newcomer Settlement Program goals by ensuring funder's contractual obligations are met
• Conduct evaluation of workshops and training sessions and provide recommendations for improvement, development and/or expansion of the program

What are we looking for?

• University Degree or Community College Diploma in Social Sciences, Humanities, or equivalent combination of education and experience in a related field.
• Minimum of two years' experience in employment assessment, coaching and group facilitation
• Experience working with clients from diverse cultural and linguistic backgrounds
• Second language capability an asset

Why work with us?

• Competitive compensation, paid sick time, employee recognition programs, and a great workplace culture!
• Support in your personal and professional growth with training, mentorship and more – because when you thrive, we thrive.
• An inclusive workplace culture and environment that encourages creativity, curiosity, and celebrates success!

Location:

Peel and Toronto, ON

Compensation:

$29.67 - $33.02 based on experience

Hours of work

21 hours per week including evenings, weekends and occasional overtime is required.

CCS is committed to a workplace that reflects the diversity of the populations we serve. We seek applicants who will strengthen our commitment to diversity, equality, and inclusion. We encourage qualified candidates from Indigenous, Black and other racialized persons, visible minorities, 2SLGBTQIA+ persons, all genders, and persons with disabilities to consider working with and for CCS.

Accommodations are available on request for candidates taking part in all aspects of the selection process. Please contact [e-mail] for assistance.

Screening & Vacancy Information:

We use AI-enabled tools to assist in sorting and screening job applications based on matching skills and qualifications. Human recruiters review these results and make all fi