ServiceNow Software Asset Management Developer

Cognizant; Toronto; Remote; CAD 92,000 - 105,000; Full time

Job summary

Cognizant Technology Solutions Corporation is seeking a ServiceNow SAM Developer to design, build, and optimize ServiceNow solutions focused on software asset management. You will collaborate with architects, stakeholders, and cross-functional teams to deliver scalable, secure workflows in a remote-friendly environment.

You should have hands-on ServiceNow development experience, SAM Pro know-how, and CAD certification, with strong REST API integration skills.

Qualifications

• 5+ years hands-on ServiceNow development experience in enterprise environments.
• Strong expertise in ServiceNow platform development including Flow Designer, Business Rules, Script Includes, Client Scripts, UI Builder.
• Hands-on experience with ServiceNow SAM/SAM Pro lifecycle, license compliance and optimization processes.
• Experience integrating ServiceNow with external enterprise systems via REST APIs.
• Relevant ServiceNow SAM certification or accreditation.
• Strong analytical, troubleshooting, and problem-solving skills; able to work remotely.

Responsibilities

• Design, develop, and support ServiceNow applications and workflows with a focus on SAM/SAM Pro.
• Build and enhance platform capabilities using Flow Designer, Business Rules, Script Includes, Client Scripts, UI Builder, and related components.
• Implement and maintain integrations between ServiceNow and enterprise applications using REST APIs and other integration technologies.
• Collaborate with stakeholders to translate requirements into scalable, secure ServiceNow solutions.
• Troubleshoot and resolve complex platform, integration, and workflow issues while following best practices.

Skills

ServiceNow development

SAM Pro

REST APIs

Flow Designer/Client Scripts

Troubleshooting

Education

ServiceNow CAD certification

Job description

About the role

As a ServiceNow Software Asset Management (SAM) Developer, you will make an impact by designing, developing, and enhancing ServiceNow solutions that help organizations optimize software asset management processes, automate workflows, and improve operational efficiency. You will be a valued member of the ServiceNow practice and work collaboratively with architects, business stakeholders, platform administrators, and cross-functional technology teams to deliver scalable and secure solutions.

In this role, you will:

• Design, develop, and support ServiceNow applications and workflows with a focus on Software Asset Management (SAM/SAM Pro).
• Build and enhance platform capabilities using Flow Designer, Business Rules, Script Includes, Client Scripts, UI Builder, and related ServiceNow components.
• Implement and maintain integrations between ServiceNow and enterprise applications using REST APIs and other integration technologies.
• Collaborate with business and technical stakeholders to translate requirements into scalable, supportable ServiceNow solutions.
• Troubleshoot and resolve complex platform, integration, and workflow issues while ensuring adherence to ServiceNow development best practices.

Work model

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the designated hiring location. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

• Minimum 5 years of hands-on ServiceNow development experience in enterprise environments.
• Strong expertise in ServiceNow platform development, including Flow Designer, Business Rules, Script Includes, Client Scripts, UI Builder, and scripting frameworks.
• ServiceNow Certified Application Developer (CAD) certification.
• Hands-on experience with ServiceNow Software Asset Management (SAM/SAM Pro) including software lifecycle, license compliance, reconciliation, and optimization processes.
• Relevant ServiceNow SAM certification or accreditation.
• Proven experience integrating ServiceNow with external enterprise systems using REST APIs, including authentication, data mapping, transformation, error handling, and troubleshooting.
• Strong analytical, troubleshooting, and problem-solving skills with the ability to work independently in a remote environment.

These will help you stand out

• Experience implementing or supporting large-scale ServiceNow SAM Pro deployments.
• Knowledge of IT Asset Management (ITAM), CMDB, Discovery, or IT Service Management (ITSM) modules.
• Experience with ServiceNow IntegrationHub and third-party software asset management tools.
• Strong understanding of software licensing models and compliance requirements across major software publishers.
• Experience working in Agile delivery environments and collaborating with distributed global teams.

Salary and Other Compensation:

Applicants will be accepted till 11/30/2026

The annual salary for this position will be in the range of $92,000 - $105,000 CAD depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.