ServiceNow Technical Consultant

Cognizant; Toronto; Remoto; CAD 78.000 - 91.000; Tempo pieno

Descrizione del lavoro

Cognizant is seeking a ServiceNow Technical Consultant to translate business requirements into scalable ServiceNow solutions that improve workflows, integrations and user experiences. You will collaborate with stakeholders, project leaders and technical teams to design, deliver and support platform capabilities.

The role is remote for Canada. The annual CAD salary ranges from 77,500 to 91,000, with Cognizant’s incentive program potential.

Competenze

• Hands-on JavaScript development on the ServiceNow platform and custom-scoped apps.
• Experience building ServiceNow integrations using REST APIs, LDAP, AD, JDBC, Orchestration or IntegrationHub.
• Experience with Service Portal, UI Builder, Configurable Workspace, Now Experience Framework, Flow Designer and Automated Test Framework.
• Strong consulting, communication and problem-solving skills; ability to collaborate and support occasional on-call coverage.

Mansioni

• Analyze business and system requirements and translate needs into ServiceNow designs.
• Design, develop, test, implement, maintain and support ServiceNow apps and modules.
• Build and enhance integrations using REST APIs, LDAP/AD, JDBC, Orchestration and IntegrationHub.
• Create and review technical specs, workflows and test results; implement corrective actions.
• Resolve complex issues and coordinate project activities for timely delivery.

Conoscenze

JavaScript development

ServiceNow platform

REST APIs

LDAP / Active Directory

JDBC

Orchestration

IntegrationHub

Service Portal

Formazione

Bachelor’s degree in Computer Science / MIS / Business or related field

Descrizione del lavoro

ServiceNow Technical Consultant

About the role

As a ServiceNow Technical Consultant, you will make an impact by translating business requirements into scalable ServiceNow solutions that improve workflows, integrations and user experiences. You will work collaboratively with business stakeholders, project leaders and technical teams to design, deliver and support high-quality platform capabilities.

In this role, you will:

• Analyze business and system requirements, identify dependencies and translate needs into effective ServiceNow solution designs.
• Design, develop, test, implement, maintain and support ServiceNow applications, modules and custom-scoped solutions.
• Build and enhance integrations using REST APIs, LDAP, Active Directory, JDBC, Orchestration and IntegrationHub.
• Create and review technical specifications, workflows, test results and documentation; identify and complete corrective actions.
• Resolve complex technical issues independently, recommend reusable solutions and help coordinate assigned project activities to support on-time, high-quality delivery.

Work model

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in Canada. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

• Bachelor’s degree in Computer Science, Management Information Systems, Business or a related field and 3–5 years of relevant experience, or an equivalent combination of education and experience.
• Hands‑on JavaScript development experience on the ServiceNow platform, including custom‑scoped applications.
• Experience building ServiceNow integrations using REST APIs, LDAP, Active Directory, JDBC, Orchestration or IntegrationHub.
• Experience with Service Portal, UI Builder, Configurable Workspace, Now Experience Framework, Flow Designer and Automated Test Framework.
• Strong consulting, communication and problem‑solving skills, with the ability to collaborate across teams, deliver quality work on schedule and support occasional non‑standard shifts or on‑call coverage.

These will help you stand out

• Knowledge of ServiceNow Governance, Risk and Compliance or Integrated Risk Management, with related certification.
• Experience with ServiceNow IT Service Management, IT Operations Management or Security Operations.
• ServiceNow Certified Application Developer certification.
• ITIL Foundation certification.
• Experience leading assigned workstreams, coordinating tasks and monitoring delivery performance.

We’re excited to meet people who share our mission and can make an impact in a variety of ways. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Salary and Other Compensation:

Applicants will be accepted till 11/20/2026

The annual salary for this position will be in the range of $77,500 - $91,000 CAD depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.