Senior Developer

Dexian; Toronto; On-site; CAD 110,000 - 150,000; Full time

Job summary

Dexian in Toronto is seeking a mid‑senior ServiceNow Developer to advance CMDB, HAM/SAM, and enterprise inventory programs. You will design, develop, and optimize scalable ServiceNow solutions, collaborating with project teams and business stakeholders to improve data quality, governance, and asset visibility.

The role requires hands‑on CMDB expertise, platform customization, integrations, and automation within large enterprise implementations.

Qualifications

• Minimum 5+ years of hands‑on ServiceNow development and implementation experience.
• Strong experience with ServiceNow CMDB design, configuration, governance, and administration.
• Hands‑on experience with Hardware Asset Management (HAM) and Software Asset Management (SAM).
• Experience implementing and supporting ServiceNow Discovery.
• Strong understanding of ServiceNow platform architecture and configuration management practices.
• Experience with enterprise‑scale ServiceNow implementations and enhancements.
• Strong experience developing ServiceNow integrations and automation solutions.
• Excellent analytical, troubleshooting, and problem‑solving skills.
• Strong communication and stakeholder management capabilities.

Responsibilities

• CMDB and Configuration Management.
• Hardware and Software Asset Management (HAM/SAM).
• ServiceNow Development and Automation.
• Discovery, Integrations and Data Management.
• Technical Leadership and Stakeholder Collaboration.

Skills

CMDB design

Governance

Stakeholder management

Analytical skills

Troubleshooting

ServiceNow development

Tools

ServiceNow CMDB

IRE

HAM

SAM

Discovery

Flow Designer

IntegrationHub

REST APIs

SOAP APIs

MID Servers

Job description

Contract Duration: ASAP – April 30, 2027

Working Hours: Monday to Friday, 8:30 AM – 5:00 PM

Overtime: Minimal

Extension: Possible

Position Overview

Our client is seeking an experienced Mid-Senior ServiceNow Developer to support the ongoing development, enhancement, and optimization of its enterprise ServiceNow platform.

This is a hands‑on technical role with a strong focus on Configuration Management Database (CMDB), Hardware Asset Management (HAM), Software Asset Management (SAM), and enterprise inventory management initiatives.

The successful candidate will work closely with project teams, business stakeholders, and internal technology teams to design, develop, and implement scalable ServiceNow solutions that improve enterprise asset visibility, data quality, governance, and configuration management.

The ideal candidate will bring at least 5 years of ServiceNow development experience, strong technical expertise in CMDB and asset management, and hands‑on experience with platform customization, integrations, automation, and enterprise implementations.

Key Responsibilities

1. 1. CMDB and Configuration Management
2. 2. Hardware and Software Asset Management (HAM/SAM)
3. 3. ServiceNow Development and Automation
4. 4. Discovery, Integrations and Data Management
5. 5. Technical Leadership and Stakeholder Collaboration

Required Qualifications

• Minimum 5+ years of hands‑on ServiceNow development and implementation experience.
• Strong experience with ServiceNow CMDB design, configuration, governance, and administration.
• Hands‑on experience with Hardware Asset Management (HAM) and Software Asset Management (SAM).
• Experience implementing and supporting ServiceNow Discovery.
• Strong understanding of ServiceNow platform architecture and configuration management practices.
• Experience with enterprise‑scale ServiceNow implementations and enhancements.
• Strong experience developing ServiceNow integrations and automation solutions.
• Excellent analytical, troubleshooting, and problem‑solving skills.
• Strong communication and stakeholder management capabilities.

Technical Skills

Candidates should have hands‑on experience with:

• ServiceNow CMDB and CMDB Data Manager.
• Identification and Reconciliation Engine (IRE).
• Hardware Asset Management (HAM).
• Software Asset Management (SAM).
• ServiceNow Discovery and Service Mapping.
• Business Rules, Script Includes, Client Scripts, and UI Policies.
• Flow Designer and IntegrationHub.
• REST and SOAP APIs.
• MID Servers.
• Data imports, transformations, normalization, and reconciliation.
• Asset lifecycle management and configuration management.

Preferred Certifications

• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Application Developer (CAD).
• Certified Implementation Specialist (CIS) – Hardware Asset Management.
• Certified Implementation Specialist (CIS) – Software Asset Management.
• Certified Implementation Specialist (CIS) – Discovery or CMDB.

Preferred Candidate Background

• Experience leading or contributing to CMDB transformation initiatives.
• Experience improving CMDB health, asset governance, and inventory accuracy.
• Experience integrating ServiceNow with endpoint management, procurement, and infrastructure platforms.
• Experience supporting enterprise inventory management and IT asset management initiatives.

Ideal Candidate Profile

The ideal candidate is a hands‑on ServiceNow Developer with strong expertise in CMDB, HAM, SAM, and Discovery. They should have experience developing scalable enterprise solutions, implementing integrations, improving configuration data quality, and supporting end‑to‑end IT asset lifecycle management.

Candidates with ServiceNow certifications and experience delivering enterprise‑wide CMDB transformation and inventory management initiatives will be particularly well suited for this opportunity.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status