ServiceNow Enterprise Architect (35761)

Myticas Consulting; Ottawa; On-site; CAD 120,000 - 170,000; Full time

Job summary

Myticas Consulting seeks an experienced ServiceNow Enterprise Architect to lead architecture, governance, and implementation of CMDB and Security Operations for a two-year federal government transformation in Ottawa. Onsite five days a week.

Active Government of Canada Secret clearance is mandatory. The role emphasizes CI relationship modeling, data governance, and integrations with security tools, vulnerability scanners and SIEM platforms, advancing ServiceNow best practices in a complex

Qualifications

• Approximately eight or more years of ServiceNow architecture and leadership experience.

Responsibilities

• Assess infrastructure, asset repositories and data sources.
• Define CMDB architecture, governance frameworks and standards.
• Design CI class hierarchies aligned with CSDM and CMDB governance.
• Establish Identification and Reconciliation Engine rules and data-certification processes.
• Architect ServiceNow Discovery, MID Server and credential-management solutions.
• Lead Service Mapping and define relationships between services and infrastructure.
• Design CMDB health dashboards for completeness, correctness and data quality.
• Validate CMDB readiness for Security Operations and Vulnerability Response.
• Define integrations with vulnerability scanners, SIEMs and cybersecurity tools.
• Define workflows, routing rules, SLA frameworks; maintain best practices.

Skills

ServiceNow

CMDB

CSDM

Discovery

Service Mapping

Security Operations

APIs & Integrations

Stakeholder mgmt

Cloud & cybersecurity

Communication

Tools

MID Server

Vulnerability Scanners

SIEM platforms

Job description

Myticas Consulting is seeking an experienced ServiceNow Enterprise Architect for a long-term contract supporting a federal government transformation initiative in Ottawa.

The successful candidate will lead the architecture, governance and implementation of ServiceNow CMDB and Security Operations capabilities.

Location: Ottawa, Ontario

Work arrangement: Five days per week onsite

Duration: Two-year contract with possible extension

Security: Active Government of Canada Secret clearance is mandatory

Expected start: September 2026

Responsibilities

• Assess infrastructure, asset repositories and existing data sources.
• Define CMDB architecture, governance frameworks and technical standards.
• Design CI class hierarchies and align the environment with CSDM.
• Establish Identification and Reconciliation Engine rules and data-certification processes.
• Architect ServiceNow Discovery, MID Server and credential-management solutions.
• Lead Service Mapping and define relationships between business services and underlying infrastructure.
• Design CMDB health dashboards measuring completeness, correctness, compliance and data quality.
• Validate CMDB readiness for ServiceNow Security Operations.
• Architect Vulnerability Response and Security Incident Response capabilities.
• Design integrations with vulnerability scanners, SIEM platforms and other cybersecurity tools.
• Define workflows, routing rules, assignment groups and SLA frameworks.
• Maintain alignment with ServiceNow best practices and out-of-the-box functionality.

Required Qualifications

• Approximately eight or more years of ServiceNow architecture and technical leadership experience.
• Strong hands-on experience with CMDB, CSDM, Discovery and Service Mapping.
• Advanced knowledge of IRE, CI relationships and CMDB governance.
• Experience architecting ServiceNow Security Operations solutions.
• Experience integrating ServiceNow with security, infrastructure and enterprise platforms.
• Strong understanding of APIs, integration architecture, cloud environments and cybersecurity operations.
• Excellent stakeholder management and communication skills.
• Active Government of Canada Secret clearance.
• Ability to work onsite in Ottawa five days per week.

Preferred Certifications

• ServiceNow CSA
• ServiceNow CAD
• CIS Data Foundations, CMDB and CSDM
• CIS Vulnerability Response or Security Incident Response

Certifications are preferred but are not mandatory for candidates with strong, directly relevant implementation experience. ,