ServiceNow Enterprise Architect

Myticas Consulting; Ottawa; On-site; CAD 140,000 - 190,000; Full time

Job summary

Myticas Consulting is seeking an experienced ServiceNow Enterprise Architect for a long-term contract in Ottawa. The role will lead architecture, governance and implementation of CMDB, CSDM, Discovery and Security Operations capabilities, with five days onsite.

Candidates must have active Government of Canada Secret clearance and extensive hands-on ServiceNow leadership. The assignment runs two years with possible extension and requires collaboration across security, infrastructure and

Qualifications

• Approximately eight or more years of ServiceNow architecture and technical leadership experience.
• Strong hands-on experience with CMDB, CSDM, Discovery and Service Mapping.
• Advanced knowledge of IRE, CI relationships and CMDB governance.
• Experience architecting ServiceNow Security Operations solutions.
• Experience integrating ServiceNow with security, infrastructure and enterprise platforms. Strong understanding of APIs, integration architecture, cloud environments and cybersecurity operations.
• Excellent stakeholder management and communication skills.
• Active Government of Canada Secret clearance.
• Ability to work onsite in Ottawa five days per week.

Responsibilities

• Assess infrastructure, asset repositories and existing data sources.
• Define CMDB architecture, governance frameworks and technical standards.
• Design CI class hierarchies and align the environment with CSDM.
• Establish Identification and Reconciliation Engine rules and data-certification processes.
• Architect ServiceNow Discovery, MID Server and credential-management solutions.
• Lead Service Mapping and define relationships between business services and underlying infrastructure.
• Design CMDB health dashboards measuring completeness, correctness, compliance and data quality.
• Validate CMDB readiness for ServiceNow Security Operations.
• Architect Vulnerability Response and Security Incident Response capabilities.
• Design integrations with vulnerability scanners, SIEM platforms and other cybersecurity tools.
• Define workflows, routing rules, assignment groups and SLA frameworks.
• Maintain alignment with ServiceNow best practices and out-of-the-box functionality.

Skills

ServiceNow Architecture

CMDB & CSDM

Discovery & Service Mapping

Security Operations

APIs & Integrations

Cloud Environments

Stakeholder Management

Clearance: Government of Canada Secret

Onsite Availability

Tools

ServiceNow

Job description

Myticas Consulting is seeking an experienced ServiceNow Enterprise Architect for a long-term contract supporting a federal government transformation initiative in Ottawa.

The successful candidate will lead the architecture, governance and implementation of ServiceNow CMDB and Security Operations capabilities.

Location: Ottawa, Ontario
Work arrangement: Five days per week onsite
Duration: Two-year contract with possible extension
Security: Active Government of Canada Secret clearance is mandatory
Expected start: September 2026

Responsibilities

• Assess infrastructure, asset repositories and existing data sources.
• Define CMDB architecture, governance frameworks and technical standards.
• Design CI class hierarchies and align the environment with CSDM.
• Establish Identification and Reconciliation Engine rules and data-certification processes.
• Architect ServiceNow Discovery, MID Server and credential-management solutions.
• Lead Service Mapping and define relationships between business services and underlying infrastructure.
• Design CMDB health dashboards measuring completeness, correctness, compliance and data quality.
• Validate CMDB readiness for ServiceNow Security Operations.
• Architect Vulnerability Response and Security Incident Response capabilities.
• Design integrations with vulnerability scanners, SIEM platforms and other cybersecurity tools.
• Define workflows, routing rules, assignment groups and SLA frameworks.
• Maintain alignment with ServiceNow best practices and out-of-the-box functionality.

Required Qualifications

• Approximately eight or more years of ServiceNow architecture and technical leadership experience.
• Strong hands-on experience with CMDB, CSDM, Discovery and Service Mapping.
• Advanced knowledge of IRE, CI relationships and CMDB governance.
• Experience architecting ServiceNow Security Operations solutions.
• Experience integrating ServiceNow with security, infrastructure and enterprise platforms.Strong understanding of APIs, integration architecture, cloud environments and cybersecurity operations.
• Excellent stakeholder management and communication skills.
• Active Government of Canada Secret clearance.
• Ability to work onsite in Ottawa five days per week.

Preferred Certifications

• ServiceNow CSA
• ServiceNow CAD
• CIS Data Foundations, CMDB and CSDM
• CIS Vulnerability Response or Security Incident Response

Certifications are preferred but are not mandatory for candidates with strong, directly relevant implementation experience.