ServiceNow Developer (CONTRACT ROLE)

Brookfield Asset Management Inc; Toronto; On-site; CAD 115,000 - 125,000; Full time

Job summary

Brookfield Asset Management Inc. in Toronto (Brookfield Real Estate Group) seeks a Contract ServiceNow Developer to join from November 2026 to June 2027.

You will design, build, and optimize complex workflows, custom apps, and integrations across ITSM, ITOM, HRSD, and CSM to support business goals. The ideal candidate has 5+ years of hands-on ServiceNow development, expertise in REST/SOAP, and strong scripting (JavaScript, HTML, CSS).

Qualifications

• Minimum 5 years of hands-on ServiceNow development experience.
• Strong understanding of ServiceNow platform architecture and modules such as ITSM, CMDB, Catalog, and Workflow.
• Proficient in JavaScript, HTML, CSS, and ServiceNow scripting environments.
• Experience with Integration Hub, REST/SOAP, and data transformation.
• Experience with ServiceNow Studio, Flow Designer, and Scoped Applications.
• Solid understanding of Agile/Scrum methodologies.
• ServiceNow Certified System Administrator (CSA) – required.
• ServiceNow Certified Application Developer or Implementation Specialist – preferred.

Responsibilities

• Design, develop, and implement ServiceNow solutions across ITSM, ITOM, HRSD, CSM, etc.
• Customize and configure ServiceNow applications, including business rules, client scripts, UI policies, flows, and workflows.
• Develop and maintain integrations with external systems using REST, SOAP, and MID Servers.
• Participate in requirements gathering, solution design, and technical documentation.
• Optimize performance and ensure platform stability and scalability.
• Support release and change management processes within ServiceNow.
• Provide troubleshooting and support for ServiceNow incidents and enhancements.
• Stay current with new ServiceNow features and best practices and proactively recommend improvements.

Skills

ServiceNow

ServiceNow development

JavaScript

HTML

CSS

REST

SOAP

Integration Hub

Flow Designer

ServiceNow Studio

Agile/Scrum

CSA

CA/Implementation Specialist

Education

Bachelor's degree in Computer Science

ITIL Foundations

ServiceNow Certified Application Developer

Tools

Now Experience UI Framework

Service Portal

REST APIs

Job description

Location

Brookfield Place - 181 Bay Street

Business - Real Estate

Brookfield Real Estate Group is one of Brookfield’s primary operating groups. The Real Estate Group is one of the world’s largest investors in real estate, with a global portfolio that includes office, retail, multifamily, logistics, hospitality and alternative real estate assets on five continents. The Group owns and operates approximately $268 billion of assets representing the most iconic properties in the world’s most dynamic markets. We seek to generate value by leveraging our operating expertise and focusing on our core real estate capabilities of leasing, financing, development, design and construction as well as property and facilities management. For more information, visit https://www.brookfield.com/our-businesses/real-estate.

Brookfield Culture

Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial, Collaborative and Disciplined. Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses.

Job Description

We are seeking a Contract ServiceNow Developer to join Brookfield in Toronto, ON from November 2026 to June 2027. In this role, you will play a key role in inspiring change and continual improvement. If you are committed to excellence and ready to contribute to a dynamic culture, we would love to meet you.

The ideal candidate will have at least 5 years of hands‑on development experience with ServiceNow, including designing and implementing complex workflows, custom applications, integrations, and supporting platform enhancements. This role will collaborate with cross-functional teams to deliver scalable and efficient solutions that align with business objectives.

Role & Responsibilities:

• Design, develop, and implement ServiceNow solutions across multiple modules (ITSM, ITOM, HRSD, CSM, etc.)
• Customize and configure ServiceNow applications, including business rules, client scripts, UI policies, flows, and workflows
• Develop and maintain integrations with external systems using REST, SOAP, and MID Servers
• Participate in requirements gathering, solution design, and technical documentation
• Optimize performance and ensure the stability and scalability of the platform
• Support release and change management processes within ServiceNow
• Provide troubleshooting and support for ServiceNow incidents and enhancements
• Stay current with new ServiceNow features and best practices and proactively recommend improvements

Your Qualifications:

SERVICE / PERSONAL SKILLS:

• Minimum 5 years of hands‑on ServiceNow development experience
• Strong understanding of ServiceNow platform architecture and modules such as ITSM, CMDB, Catalog, and Workflow
• Experience with JavaScript, HTML, CSS, and ServiceNow’s proprietary scripting environments
• Proficient in Integration Hub, web services (REST/SOAP), and data transformation
• Experience with ServiceNow Studio, Flow Designer, and Scoped Applications
• Solid understanding of Agile/Scrum methodologies
• ServiceNow Certified System Administrator (CSA) – required
• ServiceNow Certified Application Developer or Implementation Specialist – preferred

EXPERIENCE:

• Knowledge of ITSM, CSDM, CMDB best practices, and Discovery
• Exposure to Now Experience UI Framework or Service Portal development
• Experience supporting multi-sector or multi-instance environments
• Strong analytical and problem‑solving abilities
• Excellent communication and collaboration skills
• Ability to work independently and manage multiple priorities in a fast‑paced environment

EDUCATION/DESIGNATIONS/LICENSES:

• Bachelor’s degree in Computer Science or relevant experience including IT certifications
• ITIL v3 Foundations or higher
• ServiceNow Certified Application Developer or Implementation Specialist

Compensation & Benefits:

Salary Type: Non-Exempt

Pay Frequency: Bi-weekly

Annual Base Salary Range: $115,000-$125,000

Brookfield is an equal opportunity employer, and we foster an inviting, inclusive and collaborative environment. We may use AI to assist in our search to identify the best candidate.

Position Opening Reason:

Backfill

Position Opening Reason:

New Position

Brookfield is committed to maintaining a Positive Work Environment that is safe, respectful; our shared success depends on it. We do not tolerate workplace discrimination, violence or harassment. We are proud to be an Equal Opportunity Employer and make employment decisions based on qualifications, merit, and business needs, without regard to any characteristic protected by applicable law. Applicant information is collected and handled in accordance with our Applicant Privacy Notice. As part of this commitment, we provide barrier-free and accessible employment practices in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and applicable human rights legislation. If you require a Human Rights Code-protected accommodation at any stage of the recruitment process, please let us know when contacted, and we will work with you to meet your needs.