ServiceNow Developer (CONTRACT ROLE)

Brookfield Properties; Toronto; On-site; CAD 115,000 - 125,000; Full time

Benefits offered by this job

Medical & Pharmacy Coverage

Dental Coverage

Vision Coverage

RRSP

Job summary

Brookfield Properties in Toronto, ON is seeking a Contract ServiceNow Developer to join from November 2026 to June 2027. The role focuses on designing and implementing complex ServiceNow workflows across ITSM, ITOM, HRSD, and more.

You will collaborate with cross-functional teams to deliver scalable solutions, optimize performance, and support release and change management. A CSA certification is required, with additional certifications preferred.

Qualifications

• Minimum 5 years of hands-on ServiceNow development experience.
• Strong understanding of ServiceNow platform architecture and modules such as ITSM, CMDB, Catalog, and Workflow.
• Experience with JavaScript, HTML, CSS, and ServiceNow's proprietary scripting environments.
• Proficient in Integration Hub, web services (REST/SOAP), and data transformation.
• Experience with ServiceNow Studio, Flow Designer, and Scoped Applications.
• Solid understanding of Agile/Scrum methodologies.
• ServiceNow Certified System Administrator (CSA) – required.
• ServiceNow Certified Application Developer or Implementation Specialist – preferred.

Responsibilities

• Design, develop, and implement ServiceNow solutions across ITSM, ITOM, HRSD, CSM, etc.
• Customize and configure ServiceNow applications, including business rules, client scripts, UI policies, flows, and workflows.
• Develop and maintain integrations with external systems using REST, SOAP, and MID Servers.
• Participate in requirements gathering, solution design, and technical documentation.
• Optimize performance and ensure stability and scalability of the platform.
• Support release and change management processes within ServiceNow.
• Provide troubleshooting and support for ServiceNow incidents and enhancements.
• Stay current with new ServiceNow features and best practices and proactively recommend improvements.

Skills

ServiceNow

JavaScript

REST/SOAP

CMDB

Flow Designer

CSA Certification

ServiceNow Studio

Agile/Scrum

Education

Bachelor’s degree in Computer Science

ITIL Foundations

ServiceNow CSA Certification

Tools

Integration Hub

ServiceNow Studio

Flow Designer

Now Experience UI Framework

Job description

Toronto, Ontario

Full time

Location

Brookfield Place - 181 Bay Street

Job Description

We are seeking a Contract ServiceNow Developer to join Brookfield in Toronto, ON from November 2026 to June 2027. In this role, you will play a key role in inspiring change and continual improvement. If you are committed to excellence and ready to contribute to a dynamic culture, we would love to meet you.

The ideal candidate will have at least 5 years of hands-on development experience with ServiceNow, including designing and implementing complex workflows, custom applications, integrations, and supporting platform enhancements. This role will collaborate with cross-functional teams to deliver scalable and efficient solutions that align with business objectives.

Role & Responsibilities

• Design, develop, and implement ServiceNow solutions across multiple modules (ITSM, ITOM, HRSD, CSM, etc.)
• Customize and configure ServiceNow applications, including business rules, client scripts, UI policies, flows, and workflows
• Develop and maintain integrations with external systems using REST, SOAP, and MID Servers
• Participate in requirements gathering, solution design, and technical documentation
• Optimize performance and ensure the stability and scalability of the platform
• Support release and change management processes within ServiceNow
• Provide troubleshooting and support for ServiceNow incidents and enhancements
• Stay current with new ServiceNow features and best practices and proactively recommend improvements

Your Qualifications

SERVICE / PERSONAL SKILLS:

• Minimum 5 years of hands-on ServiceNow development experience
• Strong understanding of ServiceNow platform architecture and modules such as ITSM, CMDB, Catalog, and Workflow
• Experience with JavaScript, HTML, CSS, and ServiceNow's proprietary scripting environments
• Proficient in Integration Hub, web services (REST/SOAP), and data transformation
• Experience with ServiceNow Studio, Flow Designer, and Scoped Applications
• Solid understanding of Agile/Scrum methodologies
• ServiceNow Certified System Administrator (CSA) – required
• ServiceNow Certified Application Developer or Implementation Specialist – preferred

EXPERIENCE

• Knowledge of ITSM, CSDM, CMDB best practices, and Discovery
• Exposure to Now Experience UI Framework or Service Portal development
• Experience supporting multi-sector or multi-instance environments
• Strong analytical and problem-solving abilities
• Excellent communication and collaboration skills
• Ability to work independently and manage multiple priorities in a fast-paced environment

EDUCATION/DESIGNATIONS/LICENSES

• Bachelor’s degree in Computer Science or relevant experience including IT certifications
• ITIL v3 Foundations or higher
• ServiceNow Certified Application Developer or Implementation Specialist

Compensation & Benefits

• Salary Type: Non-Exempt
• Pay Frequency: Bi-weekly
• Annual Base Salary Range: $115,000-$125,000
• Medical & Pharmacy Coverage: Yes, under Brookfield Medical Plan
• Dental Coverage: Yes, under Brookfield Medical Plan
• Vision Coverage: Yes, under Brookfield Medical Plan
• Retirement: 6% RRSP

Brookfield is an equal opportunity employer, and we foster an inviting, inclusive and collaborative environment. We may use AI to assist in our search to identify the best candidate.

We are proud to create a diverse environment and are proud to be an equal opportunity employer. Accordingly, we will accommodate the needs of all qualified applicants with disabilities during the recruitment and selection process in accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act.

The Brookfield Real Estate ecosystem spans the globe through multiple operating companies, all united by our core values. We cover every facet of real estate - from offices and retail spaces to logistics centers, residential homes, and hotels.

Across thousands of properties worldwide, we combine world-class expertise with deep local insights to drive exceptional value. Together, we transform neighborhoods and build lasting communities that stand the test of time. By leveraging the global scale of our operating companies and fostering trusted local partnerships, we collaborate seamlessly to support our communities and achieve shared success.