ServiceNow Developer Associate — Global Growth & Training

RSM US LLP; Calgary; On-site; CAD 85,000 - 102,000; Full time

Job summary

RSM Canada in Calgary is seeking a ServiceNow Developer to configure and customize ServiceNow modules, create tables, forms, reports and dashboards, and maintain platform best practices. You will assist in creating Service Portal pages, perform unit testing, write technical documentation, provide Tier 1-2 support, and help with deployments and release management.

A B.A./B.S. in a related field and familiarity with the ServiceNow platform are required, along with strong troubleshooting skills and

Qualifications

• Familiar with the ServiceNow platform and its capabilities.
• Strong troubleshooting skills to diagnose and resolve issues.
• Experience with agile methodologies related to stories, epics and sprints.
• Able to meet tight schedules with attention to detail and clear communication across stakeholders.

Responsibilities

• Configure and customize ServiceNow modules (tables, forms, scripts, business rules, reports, dashboards, catalog items, data imports, UI actions, ACLs, notifications).
• Assist in creating and modifying Service Portal pages and Workspaces under supervision.
• Perform unit testing and support defect remediation.
• Follow established coding standards and best practices.

Skills

ServiceNow

Troubleshooting

Agile experience

Detail-oriented

Education

Bachelor's degree in CS/IT/IS

Tools

ServiceNow

Job description

RSM Canada in Calgary is seeking a ServiceNow Developer to configure and customize ServiceNow modules, create tables, forms, reports and dashboards, and maintain platform best practices. You will assist in creating Service Portal pages, perform unit testing, write technical documentation, provide Tier 1-2 support, and help with deployments and release management.

A B.A./B.S. in a related field and familiarity with the ServiceNow platform are required, along with strong troubleshooting skills and