Service Writer - Truck & Trailer Support & Records

Brandt; Nisku; On-site; CAD 38,000 - 62,000; Full time

Benefits offered by this job

Competitive wages

On-the-job training

Advancement opportunities

Benefits coverage including health and

RRSP company matching

Job summary

Brandt is seeking a Service Writer for our Nisku, AB location to support the Service Department with timely reports and records. The role involves handling inquiries, opening work orders, and maintaining service documentation to ensure smooth operations.

The successful candidate will have strong MS Office skills, a high school diploma, and a solid grasp of office procedures with basic accounting knowledge. A customer-focused approach and attention to detail are essential.

Qualifications

• Proficiency with MS Office and general internet use.
• Understanding of basic office procedures.
• Familiarity with mechanical/technical terminology is a plus.
• Basic knowledge of accounting practices.

Responsibilities

• Answer internal and external inquiries to the Service Department.
• Open and track work orders from initiation to invoicing.
• Maintain the service library with manuals and bulletins.
• Update customer profiles with equipment hours and details.
• Manage service department filing and records.
• Assist with warranty claims and product improvement processes.

Skills

MS Office

Internet

Office procedures

Mechanical terms understanding

Accounting basics

Education

High School Diploma

Job description

Brandt is seeking a Service Writer for our Nisku, AB location to support the Service Department with timely reports and records. The role involves handling inquiries, opening work orders, and maintaining service documentation to ensure smooth operations.

The successful candidate will have strong MS Office skills, a high school diploma, and a solid grasp of office procedures with basic accounting knowledge. A customer-focused approach and attention to detail are essential.